CHERYL M. CUNNINGHAM
North Augusta,SC
Summary
Experienced, inspired and highly-motivated administrative professional with the willingness to deliver exceptional clerical and operational support for department leaders and all stakeholders to maximize team success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Finance Support
Augusta Staffing / CMA Technology
Augusta, GA
10.2023 - Current
- Monitor customers' service tickets to ensure timely service requests.
- Monitor accounts receivable and payable activity to ensure customer invoices are issued properly and timely payments are received accordingly.
- Assists with account audits to ensure accuracy of pricing, income codes and expense codes.
- Maintained confidentiality of all sensitive financial information.
- Receive accounts receivable checks and enter payment information into QuickBooks,
- Make friendly reminder calls to customers that are 30+ days past due with accounts receivable payment.
- All other duties that are assigned by the Finance Officer.
Child Nutrition Financial Specialist/Supervisor
Hoke County Schools
Raeford, NC
08.2021 - 09.2023
- Provided overall support to the Executive Director of Child Nutrition Services.
- Created outgoing correspondence for the Executive Director to include proofreading and editing.
- Answered department related questions and made decisions in the absence of and on behalf of the Executive Director.
- Verified monthly cafeteria reports to process month-end/year-end closeout.
- Processed Accounts Payables.
- Generated invoices for Accounts Receivables and made bank deposits.
- Maintained accurate records of receipts, disbursements and funds allotted to the department for audit purposes.
- Processed monthly Bank Statement Reconciliation and resolved any discrepancies.
- Served as an interview panelist for employee recruitment and conducted reference checks.
- Conducted staff training in cashiering and customer service.
- Prepared, remitted and processed NCPA Procurement Alliance Bids and local school district vendor bids for procurement of food, cafeteria supplies and contracted services.
- Compiled, prepared and submitted monthly reimbursement claim report to NCDPI.
- Compiled, prepared and submitted quarterly Financial Report (FC1A) to NCDPI.
- Greeted and provided all stakeholders with exceptional customer service.
- Answered incoming calls professionally and courteously.
- Maintained discretion when dealing with sensitive topics.
- Assumed and performed all other lawful duties as may be assigned.
Child Nutrition Area Supervisor
Hoke County Schools
Raeford, NC
08.2013 - 07.2021
- Provided overall support to the Executive Director of Child Nutrition Services.
- Oversight of the daily operation of 15 school cafeterias to ensure compliance with guidelines of USDA Food and Nutrition Services.
- Conducted regular on-site visits and prepared reports for state and federal audits.
- Fostered positive and inclusive team culture for school nutrition staff.
- Provided recommendations for improvement in overall production and service.
- Gave commendations for productivity and service.
- Provided ongoing training to maintain productivity and effectiveness of staff.
- Conducted employee training in cashiering and customer service in real-time.
- Developed Standard Operating Procedures in line with School Nutrition's mission and vision.
- Conducted year-end employee evaluations with the Ex. Director.
- Produced departmental informative materials for staff and other appropriate stakeholders.
- Prepared, remitted and processed NCPA Procurement Alliance Bids and local school district vendor bids for procurement of food, cafeteria supplies and contracted services.
- Prepared appropriate and confidential correspondences to include proofreading and editing.
- Greeted all stakeholders with exceptional customer service.
- Answered incoming calls courteously and professionally.
- Assumed and performed all other lawful duties as may be assigned.
Administrative Assistant/Eligibility Specialist
Hoke County Schools
Raeford, NC
08.2003 - 07.2013
- Provided overall support to the Executive Director of Child Nutrition Services.
- Composed letters, memos, reports, emails, presentations and other written correspondences as required by the Executive Director.
- Processed Free and Reduced Meal Applications.
- Maintained confidentiality in handling personal and sensitive information.
- Entered and maintained item codes for ordering food and cafeteria supplies within the ordering system.
- Assisted the Executive Director with school meal planning.
- Created monthly menus and disbursement of menus to schools, parents, and other departments.
- Generated requisitions and purchase orders.
- Maintained employee personnel files, memorandums of agreements and student diet orders, ensuring accuracy and confidentiality.
- Prepared, remitted and processed NCPA Procurement Alliance Bids and local school district vendor bids for procurement of food, cafeteria supplies and contracted services
- Greeted all stakeholders and visitors, ensuring that they received an outstanding customer service experience.
- Managed incoming calls professionally and courteously while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory.
- Assumed and performed all other lawful duties as may be assigned.
Education
B.I.S, Public and Non-Profit Administration -
UNC Pembroke
Pembroke, NC05-2025
High School Diploma -
HOKE COUNTY HIGH SCHOOL
06.1980
Skills
- Meticulous to Detail
- Office Administration
- Leadership
- Customer Service Expertise
- Time Management
- Work Planning and Prioritization
- Problem Solving
- Phone Etiquette
- Conflict Resolution
- Interpersonal Skills
- Documentation Skills
- Record Keeping
- Microsoft Office Suite
- Data Entry
- Leading Team Meetings
- Performance Evaluations
- Staff Training
- Policy Enforcement
- Continuous Improvement
- Meeting Coordination
- Corrective Actions
- Training and Mentoring
Activities
- SNA of North Carolina Secretary
- SNA of North Carolina District Director/Chair
- SNA of Hoke County Schools President/Advisor
- NCDPI School Nutrition Procurement Alliance Board Member
- Hoke County High School Athletic Hall of Fame Board of Directors
- Lumbee River EMC Nomination Committee/Chair
Accomplishments
- Hoke County Schools Office Administrative Professional of the Year
- SNA of North Carolina Outstanding School Nutrition Supervisor Award
- SNA of North Carolina Distinguished Service Award
Certification
- NC Notary
- Know Be4 Cybersecurity Certificates
References
References available upon request.
Timeline
Finance Support
Augusta Staffing / CMA Technology
10.2023 - Current
Child Nutrition Financial Specialist/Supervisor
Hoke County Schools
08.2021 - 09.2023
Child Nutrition Area Supervisor
Hoke County Schools
08.2013 - 07.2021
Administrative Assistant/Eligibility Specialist
Hoke County Schools
08.2003 - 07.2013
B.I.S, Public and Non-Profit Administration -
UNC Pembroke
High School Diploma -
HOKE COUNTY HIGH SCHOOL
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