Hi, I’m
Chesed Turner
Niceville,FL
Summary
Proven to enhance customer satisfaction and team efficiency through innovative strategies and effective conflict resolution. Excelled in event planning and public speaking, significantly improving community engagement and operational flow. Demonstrates leadership and customer engagement, ensuring high-quality service standards.
Overview
4
years of professional experience
Work History
Lulu's
Busser/ Hostess/ Food Runner
05.2024 - Current
Job overview
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Coordinate with the kitchen staff to ensure timely and accurate food delivery to guests, maintaining high-quality service standards at Lulu's.
- Manage seating arrangements efficiently to ensure optimal flow of guests and maintain a balanced workload for the kitchen and serving staff at Lulu's.
Lulu's
Busser/ Hostess/ Food Runner
05.2023 - 08.2023
Job overview
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Coordinate with the kitchen staff to ensure timely and accurate food delivery to guests, maintaining high-quality service standards at Lulu's.
- Manage seating arrangements efficiently to ensure optimal flow of guests and maintain a balanced workload for the kitchen and serving staff at Lulu's.
Rocky Bayou Baptist Church
Intern With Children's Minister
06.2022 - 08.2022
Job overview
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and organized different areas on the campus for better and easier use of resources.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Collaborated with the Children's Minister to organize and host community outreach events to foster a sense of belonging and connection among children and families within the church and surrounding areas.
- Assisted in organizing and leading volunteer training sessions to ensure consistent delivery of engaging and educational programs for children, specifically our version of VBS, Kids Worship Camp.
Panera Bread
Front of House/ Kitchen Line/ Drive Thru
06.2021 - 10.2021
Job overview
- Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
- Answered telephone to make reservations and take orders.
- Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
- Created a collaborative environment among Front of House, Kitchen Line, and Drive Thru staff to foster communication, teamwork, and a positive work culture at Panera, ultimately leading to increased efficiency and employee satisfaction.
Marco' Pizza
Front of House/ Kitchen Line
06.2020 - 09.2020
Job overview
- Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
- Answered telephone to make reservations and take orders.
- Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
- Ensured seamless communication between the front of house and kitchen line to expedite orders and provide excellent customer service.
Education
University of MobileMobile, AL
Bachelor of Fine Arts from Musical Theatre
05.2026
Rocky Bayou Christian School Niceville, Fl.
Honors High School Diploma
05.2022
Skills
- Customer Engagement
- Innovative Strategies
- Efficiency
- Cleaning and organizing
- Table Bussing
- Team Collaboration
- Leadership
- Public Speaking
- Conflict Resolution
- Event Planning
- Communication
Timeline
Busser/ Hostess/ Food Runner
Lulu's
05.2024 - Current
Busser/ Hostess/ Food Runner
Lulu's
05.2023 - 08.2023
Intern With Children's Minister
Rocky Bayou Baptist Church
06.2022 - 08.2022
Front of House/ Kitchen Line/ Drive Thru
Panera Bread
06.2021 - 10.2021
Front of House/ Kitchen Line
Marco' Pizza
06.2020 - 09.2020
University of Mobile
Bachelor of Fine Arts from Musical Theatre
Rocky Bayou Christian School
Honors High School Diploma
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