Chetna Dhingra
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Substitute Teacher
ABC Unified School District
11.2019 - 05.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Retail Associate
Amazon Books
11.2020 - 04.2021
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Business Executive
TATA Infotech
06.2015 - 03.2017
- Developed strategy to combat increased competitive presence within the territory.
- Enhanced customer satisfaction, addressing and resolving client concerns promptly and professionally.
- Expanded market presence through targeted marketing campaigns and effective brand positioning efforts.
- Consistently exceeded sales targets through diligent tracking of leads, systematic follow-up strategies, and excellent closing skills during negotiations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Education
Bachelor of Education - Education
IGNOU
Delhi, India04.2010
Master of Arts - English Literature
Ch. Charan Singh University
India06.2007
Bachelor of Commerce - Accounting
CCU
India03.2002
Skills
- Classroom Management
- Adaptable
- Relationship building and management
- Student Engagement
- Classroom Organization
- Verbal and written communication
- Organizational abilities
- Reliability
- Customer Engagement
- Merchandise Display
- Customer Acquisition
Certification
IELTS
CPR
Languages
English
Hindi
Punjabi
Timeline
Retail Associate
Amazon Books
11.2020 - 04.2021
Substitute Teacher
ABC Unified School District
11.2019 - 05.2024
Business Executive
TATA Infotech
06.2015 - 03.2017
Bachelor of Education - Education
IGNOU
Master of Arts - English Literature
Ch. Charan Singh University
Bachelor of Commerce - Accounting
CCU
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