Chevelle Showers
Corydon,IA
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Experienced Registration Clerk adept in managing patient registration processes in healthcare settings. Comfortable with multi-tasking and prioritizing tasks under high-pressure environments while maintaining professionalism and courtesy. Skilled in using medical software for efficient data entry, ensuring accurate patient records. Demonstrated success in improving patient satisfaction through effective communication and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Registration Clerk
Lucas County Health Center
Chariton , IA
03.2024 - Current
- Answered incoming calls from patients seeking information about services offered by the facility.
- Performed data entry tasks to update patient information in the system.
- Greeted patients upon arrival and directed them to appropriate areas.
- Reviewed patient medical records and verified accuracy of information in the system.
- Researched billing issues as needed and provided resolution to inquiries in a timely manner.
- Verified insurance coverage and eligibility for services.
- Maintained confidentiality of all patient records according to HIPAA regulations.
Rural Carrier Associate
USPS
Chariton , IA
12.2020 - 03.2024
- Collected outgoing mail from post office boxes or from customers at their residences or places of business.
- Adhered strictly to security protocols while handling cash payments from customers.
- Monitored route conditions, such as traffic and weather, to ensure safe navigation.
- Processed paperwork associated with returned packages such as tracking numbers and return labels.
- Loaded mail onto vehicles for transportation according to specified procedures and weight restrictions.
- Sorted incoming mail into designated categories for further processing or distribution.
- Delivered packages directly to customers' homes or businesses using company-provided equipment when necessary.
Education
High School Diploma -
Chariton High School
Chariton, IA05-2014
Skills
- Appointment Scheduling
- Documentation And Reporting
- Pre-Registration Documentation
- Monthly Reporting
- Payment Processing
- Records Management
- Insurance Verification
- Follow-up skills
- Client Relationships
- Problem-Solving
- Office Organization
Timeline
Registration Clerk
Lucas County Health Center
03.2024 - Current
Rural Carrier Associate
USPS
12.2020 - 03.2024
High School Diploma -
Chariton High School
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