Chevy Coates
Hillsboro,OH
Summary
Dynamic District Manager with O’Reilly Auto Parts, skilled in strategic planning and team leadership. Successfully enhanced operational standards and employee morale across multiple locations. Proven track record in project management and compliance audits, ensuring adherence to regulations while fostering a collaborative work environment. Committed to driving growth and excellence in operations.
Overview
17
17
years of professional experience
Work History
District Manager
O’Reilly Auto Parts
05.2022 - Current
- Supervised multiple locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Store Manager
O’Reilly Auto Parts
01.2017 - 05.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
O’Reilly Auto Parts
01.2016 - 01.2017
Parts Specialist
O’Reilly Auto Parts
01.2009 - 01.2016
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Education
Hillsboro City Schools
Hillsboro, OH05-2009
Skills
- Leadership skills
- Project management
- Information analysis
- Strategic planning
- Attention to detail
- Decision-making
- Team leadership
- Time management
Timeline
District Manager
O’Reilly Auto Parts
05.2022 - Current
Store Manager
O’Reilly Auto Parts
01.2017 - 05.2022
Store Manager
O’Reilly Auto Parts
01.2016 - 01.2017
Parts Specialist
O’Reilly Auto Parts
01.2009 - 01.2016
Hillsboro City Schools
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