Chevy Gann
Eucha,OK
Summary
Service manager with a strong focus on customer satisfaction and operational efficiency. Demonstrated success in staff training, inventory management, and problem-solving, leading to streamlined marina operations and improved service delivery.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Service Manager
Hi-Lift Marina
Eucha, Oklahoma
01.2013 - Current
- Supervised marina operations to ensure efficiency and maximize customer satisfaction.
- Resolved customer concerns swiftly, fostering loyalty and positive relationships.
- Hired and trained staff, enhancing service department performance.
- Coordinated boat and equipment maintenance schedules, ensuring operational readiness.
- Managed inventory for essential parts and supplies critical to marina functions.
- Reviewed inventory levels, ordering supplies to maintain stock availability.
- Developed strategic relationships with vendors and suppliers to enhance service offerings.
- Delegated daily tasks effectively to achieve project goals promptly.
Cattle Rancher
Self-employeed
Eucha, Oklahoma
10.2004 - Current
- Oversaw daily cattle feeding and nutrition plans to enhance herd health.
- Provided hay to cattle during winter months when pasture grasses were unavailable.
- Constructed and repaired fencing to secure cattle containment and ensure safety.
- Maintained equipment and machinery to support efficient ranch operations.
- Operated various farm machinery, including loaders, balers, combines, and tractors.
Marine Technician
Hi-Lift Marina
Eucha, Oklahoma
01.2000 - 12.2012
- Provided technical support for electrical systems in vessels, resolving issues efficiently.
- Diagnosed mechanical problems using computerized diagnostic tools and technical manuals.
- Performed routine maintenance on boats and marine engines to ensure optimal functionality.
- Maintained accurate service records for each vessel to support operational integrity.
- Operated heavy machinery and power tools with proficiency to enhance repair processes.
- Participated in regular training sessions to enhance skills in the marine technician field.
Framing Carpenter
Bruce Blankenship
Owasso, Oklahoma
09.1998 - 12.1999
- Erected rafters, studs, and various structural components, ensuring structural stability and compliance with safety standards.
- Constructed wooden frameworks for residential and commercial structures, supporting overall project integrity.
- Laid out floor joists according to approved architectural plans.
- Installed doors, windows, and roofing components, contributing to streamlined project workflows.
- Adhered consistently to safety regulations on job sites.
Education
Some College (No Degree) - Mechanical Engineering
Rogers State University
Claremore, OKHigh School Diploma -
Jay High School
Jay, OK05-1998
Skills
- Technical troubleshooting
- Machinery maintenance
- Heavy equipment operation
- Inventory management
- Vendor relations
- Operations supervision
- Staff training
- Customer service
- Problem solving
Certification
- MerCruiser Certified - Mercury University 2003
- Mercury Certified - Mercury University 2015
- Kohler Marine Generator Certified - Loftin University 2016
- Class A CDL - Oklahoma
Timeline
Service Manager
Hi-Lift Marina
01.2013 - Current
Cattle Rancher
Self-employeed
10.2004 - Current
Marine Technician
Hi-Lift Marina
01.2000 - 12.2012
Framing Carpenter
Bruce Blankenship
09.1998 - 12.1999
Some College (No Degree) - Mechanical Engineering
Rogers State University
High School Diploma -
Jay High School