Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyanne Hansen

Tremonton

Summary

Dynamic professional with a proven track record at the Department of Child and Family Services, excelling in client advocacy and ethical practice. Skilled in behavioral observation and effective communication. I developed individualized plans that enhanced client engagement and ensured compliance with court ordered family plans, fostering trust and rapport with diverse populations.

Experienced casework professional prepared for this role. Skilled in client assessment, resource coordination, and crisis intervention. Strong focus on team collaboration and achieving results. Dependable and adaptable, with commitment to enhancing client well-being and navigating complex situations with empathy and efficiency.

Overview

11
11
years of professional experience

Work History

Caseworker 2

Department Of Child And Family Services
07.2023 - Current
  • Assessed needs of each client and recommended appropriate services and resources.
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
  • Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
  • Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations.
  • Conducted home visits to assess living environment and provided appropriate referrals.

Project Estimator

Valley View Granite
02.2023 - 07.2023
  • Increased bid success rate by developing a thorough understanding of client needs during pre-bid meetings.
  • Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
  • Conducted post-project evaluations to determine areas for improvement in future estimations.
  • Utilized advanced estimation software to increase efficiency and precision in the estimation process.

Social Media Supervisor

IFit
01.2016 - 11.2022
  • Trained junior team members on best practices for social media management, improving overall team efficiency.
  • Reduced response times for customer inquiries by implementing an efficient monitoring system across all digital channels.
  • Fostered positive relationships with industry peers and media outlets, leading to increased brand credibility and potential collaboration opportunities.
  • Spearheaded successful crisis management efforts during negative publicity events, mitigating potential damage to the brand reputation.
  • Collaborated with cross-functional teams to ensure consistent messaging across all platforms.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Cashier

Home Depot
02.2015 - 12.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Bachelor of Arts - Child Welfare

Western Governors University
Salt Lake City, UT
12-2021

Associate of Science - Education

Weber State University
Ogden, UT
12-2017

Weber High School
Pleasant View UT
05-2013

Skills

  • Case information confidentiality
  • Client interaction
  • Highly effective communication
  • Client advocacy
  • Client engagement
  • Professional boundaries
  • Ethical practice
  • Behavioral observation

Timeline

Caseworker 2

Department Of Child And Family Services
07.2023 - Current

Project Estimator

Valley View Granite
02.2023 - 07.2023

Social Media Supervisor

IFit
01.2016 - 11.2022

Cashier

Home Depot
02.2015 - 12.2015

Bachelor of Arts - Child Welfare

Western Governors University

Associate of Science - Education

Weber State University

Weber High School