Dynamic Shift Leader with proven expertise in leadership and issue resolution. Skilled in training and policy enforcement, I enhanced team performance and customer satisfaction. Recognized for maintaining operational efficiency and fostering a positive work environment, I effectively managed inventory and resolved conflicts to drive business success.
Hi, I’m
Cheyanne Lindhardt
Salem,UT
Summary
Overview
8
years of professional experience
Work History
Chester's Chicken
Shift Leader
04.2025 - 01.2026
Job overview
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Love's Travel Stops & Country Stores Inc.
Shift Leader
11.2024 - 04.2025
Job overview
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Trained new hires in company policies and safety protocols to boost knowledge and performance.
Love's Travel Stops & Country Stores Inc.
Travel Stop Clerk
05.2024 - 11.2024
Job overview
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
Walmart
Fresh Team Lead
10.2020 - 05.2021
Job overview
- Unloaded produce trucks and broke down produce pallets to organize produce within refrigerator and dry storage areas.
- Verified deliveries against invoices to complete shortage and overage reports.
- Verified proper merchandising for freshness and quality of goods by properly handling produce, minimizing damage and spoilage of products.
- Scanned shelves and product cases for expired stock and outdated items.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Walmart
Production Supervisor
08.2019 - 10.2020
Job overview
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Resolved issues quickly to maintain productivity goals.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Established clear priorities and production quality standards.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Cultivated professional working relationships with peers and supervisors.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Supervised ongoing daily production phases.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Walmart
Deli/Bakery Clerk
01.2018 - 08.2019
Job overview
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Arranged bakery displays to showcase baked goods, breads, and donuts to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Learned other teammates' work tasks to train as backup, including covering for supervisor while on vacation.
Education
Pleasant Grove High SchoolPleasant Grove, UT
High School Diploma
University Overview
Skills
- Staff supervision
- Policy and procedure enforcement
- Training assistance
- Issue resolution
- Team leadership
Accomplishments
Accomplishments
- Recognized within company for driving business model, "Clean Places, Friendly Faces" on 3 separate occasions.
- Supervised team of 15 staff members.
Timeline
Shift Leader
Chester's Chicken
04.2025 - 01.2026
Shift Leader
Love's Travel Stops & Country Stores Inc.
11.2024 - 04.2025
Travel Stop Clerk
Love's Travel Stops & Country Stores Inc.
05.2024 - 11.2024
Fresh Team Lead
Walmart
10.2020 - 05.2021
Production Supervisor
Walmart
08.2019 - 10.2020
Deli/Bakery Clerk
Walmart
01.2018 - 08.2019
Pleasant Grove High School
High School Diploma