As a contact representative at the IRS, you provide tax payers with information and payment options for items like filing taxes or understanding auditing procedure
School Safety Officer
School District of Philadelphia
Philadelphia, PA
09.2021 - Current
Ensures the safety and welfare of students, faculty, and staff, as well as school grounds
The School Safety Officer (SSO) will work with the Office of School Safety and school administrators to identify procedures that will help create a campus environment that is safe, supportive, and conducive to learning
Shift Supervisor
Wendy's Restaurant
Philadelphia, PA
03.2010 - Current
Provide customer service in all areas of restaurant trade
Training in progress for upper-level management
Assist with end of day transactions
One to on assistant
School District of Philadelphia
Philadelphia, PA
09.2012 - 09.2021
Responsible for providing one to one services/assistance to special needs children
Assist in implementation of Individual Education Plans for students with monitoring their progress and behaviors
Cleaner
Environmental Services
Philadelphia, PA
03.2009 - 06.2010
Serviced companies with intense cleaning services throughout the Philadelphia area
Provided administrative duties for incoming/outgoing calls requesting services
Education
High school diploma -
Pennsylvania Institute Of Technology
04.2025
Diploma - undefined
Edward W. Bok Technical High School
06.2011
Skills
Servsafe (3 years)
Environmental Services
Driving Experience (5 years)
Customer Service (4 years)
Shift Management
Food Safety
Certification
CPR/First Aid
March 2015 to March 2017
Knowing how to correctly perform CPR in an emergency can increase the people chance of survival
CSR - Customer Service Representative at Our Lady of the Lake Regional Medical CenterCSR - Customer Service Representative at Our Lady of the Lake Regional Medical Center