Cheyanne (Enna) Rogers
Lafayette,LA
Summary
Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.
Overview
5
5
years of professional experience
Work History
Patient Care Coordinator
ACTS Physical Therapy
03.2024 - Current
- Consistently and efficiently performed office duties including scheduling patients, answering phone calls, and answering all patient concerns clearly and concisely.
- Exuded positivity and developed rapport with patients to create a comfortable environment for them to receive treatment
Retail Sales Consultant
AT&T
01.2023 - 02.2024
- Used my product knowledge and conversational skills to best present my solution/offer to customer
- Established new organizational displays for the products, maximizing customer and employee efficiency leading to a 15% increase in accessory sales within 3 months.
Orthodontic Team Lead
Taylor Dental (Dr. Craven)
06.2021 - 12.2022
- · Assisted the doctor with patient care and treatment such as setting up and cleaning up dental trays for all procedures, taking x-rays, developing models, etc.
- Assisted with work-flow and communication among assistants to ensure the office ran smoothly and our patients received timely and excellent care.
Manager
Zero Degrees
11.2019 - 05.2021
- Made efficient use of time and resources independent from direct supervision.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor's of Apllied Arts And Scienes - Business
Louisiana State University of Alexandria
Alexandria, LA05-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Documentation and reporting
- Sales techniques
Timeline
Patient Care Coordinator
ACTS Physical Therapy
03.2024 - Current
Retail Sales Consultant
AT&T
01.2023 - 02.2024
Orthodontic Team Lead
Taylor Dental (Dr. Craven)
06.2021 - 12.2022
Manager
Zero Degrees
11.2019 - 05.2021
Bachelor's of Apllied Arts And Scienes - Business
Louisiana State University of Alexandria
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