Cheydon Leeper
Mineral Wells,TX
Summary
Results-driven professional with a strong commitment to delivering exceptional customer service. Known for consistently going above and beyond expectations, possesses a remarkable work ethic and a keen eye for detail. Thrives on challenges, constantly seeks opportunities to expand skills and push oneself further. Passionate about excellence, dedicated to exceeding goals and achieving success in any role undertaken.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Insurance Verification Specialist
AllianceRx Walgreens Pharmacy
Texas
10.2022 - 07.2024
- Verify insurance for a specialty pharmacy
- Take inbound calls from MDO'S, patients and plans
- Make outbound calls to verify benefits and obtain prior authorizations
- Read insurance details and understand plan structure
- Use fax and automated answering service
- Virtual position where I am able to manage my time efficiently and complete work effectively
- Reach task work goals
- Provide excellent customer service and maintain an excellent service rate
Deployment
State Farm
Texas
10.2022 - 10.2022
- Company Overview: Deployment through Renfroe for State Farm
- Auto Weather Catastrophe- ECTA
- Deployment through Renfroe for State Farm
- Auto Weather Catastrophe- ECTA
- Texas- home license
- Michigan-non resident
- Florida-non resident
Asset Management Technician
City of Weatherford
Weatherford, TX
07.2022 - 08.2022
- Follows GIS and field mapping plans to cover all of a particular area
- Report and manage all street department assets
- Such as guardrails, street signs, and street conditions
- Photograph on tablet, measure using wheel or tape measure
- Create spreadsheets to inventory assets and create cost analyses
Administrative Assistant (Temporary Assignment)
City of Weatherford
Weatherford, TX
05.2022 - 07.2022
- Carried out receptionist duties such as answering phones and directing customers, visitors and calls
- Performed administrative duties such as filing and faxing
- Organize and rename files
- Scan in plats and surveys
- Land and property documents
- Submit permits for Right of way and drive approach
- Take service requests from citizens
Front Desk Receptionist
Fox Den Fit Club
Weatherford, TX
04.2022 - 05.2022
- Greet all guests
- Provide information and facility tours
- Sign up guests with memberships
- Process transactions
- Keep club clean and organized
- Provide excellent customer service
CCA- City Carrier Assistant
United States Postal Service
Mineral Wells, TX
01.2021 - 02.2022
- Sorts mail in delivery sequence for the assigned route
- Receives and signs for accountable mail
- Loads mail in vehicle
- Delivers mail to customers along a prescribed route and on a regular schedule by a llv
- Collects monies and receipts for accountable mail
- Picks up mail from customers' roadside boxes
- Sells stamps, stamped paper and money orders
- Accepts C.O.D., registered, certified, and insured mail and parcel post
- Furnishes routine information concerning postal matters and provides requested forms to customer
- Returns mail collected, undeliverable mail, and submits monies and receipts to post office
- Prepares mail for forwarding and maintains records of change of address information
- Prepares a daily trip report and maintains a list of the customers on the route
- Conducts special surveys when required
- Maintains an inventory of stamps and stamped paper as needed to provide service to customers on the route
- Provides for mail security at all times
Assistant Rural Carrier (ARC)
United States Postal Service
Mineral Wells, TX
01.2021 - 06.2021
- I worked only Sunday's as an assistant rural carrier
- I was responsible for scanning in packages, labeling for proper route and loading the LLV
- Once route is ready to be delivered I must do a vehicle inspection and then start map to route
- As a federal employee I must carefully deliver packages to correct address and in a secure location
- Upholding my oath to honesty
Front Desk Clerk
Best Western
Mineral Wells, TX
04.2020 - 06.2021
- My job duties included but were not limited to greeting and welcoming all guests
- Checking in and out reservations
- Creating new reservations through walk in, online or phone
- Accept payments and create receipts
- Handle company account authorizations
- Maintain certification in best western university for visual matrix systems
- Answer multiple lines at once
- Maintain a clean and organized lobby and front desk
- Keep order of all folios and in house guests
- Night audits when needed
- Provide excellent customer service at all times
- Professional, proficient and punctual
Sales Support
Fastenal
Mineral Wells, TX
01.2020 - 02.2020
- I worked for Fastenal on-site of Parker hannifin
- I was in charge of receiving in trucks
- Putting away and organizing all inventory
- I then create restock orders for all vending machines across the plant
- If any items need to be ordered I create po's to make sure stock room is never out of an item
- Next I pull the pick list and organize in correct bins to go to correct machines
- I forward face all items and make sure there are no discrepancies or any items that spin and don't drop
- To ensure all machine inventories are correct I complete daily and monthly cycle counts
- Before moving to next machine I double check lists and wipe down and clean surfaces and handles
- Dust off cob webs and leave the machines looking pristine
- Once I have completed restocks on all machines I stay busy maintaining the stock room or 'crib'
- Prepackaging items and consolidating items into bins
- Sweeping and breaking down boxes and taking out the trash
- I also clean the office
- Wipe down surfaces and clean the windows
- If approached by any customer I use the best of my ability to take care of their concerns or needs
Assistant Manager
El Paseo Mexican Restaurant
Mineral Wells, TX
04.2006 - 01.2020
- Verify insurance for a specialty pharmacy
- Take inbound calls from MDO'S, patients and plans
- Make outbound calls to verify benefits and obtain prior authorizations
- Read insurance details and understand plan structure
- Use fax and automated answering service
- Virtual position where I am able to manage my time efficiently and complete work effectively
- Reach task work goals
- Provide excellent customer service and maintain an excellent service rate
Education
Associate in Arts (AA) - Kinesiology
Tarrant County College
05.2024
High school diploma -
Tarrant County College District
Fort Worth, TX05.2013
Skills
- Account Management
- Sales Support
- Commercial Cleaning
- Negotiation
- Salesforce
- Restaurant Management
- Inside Sales
- Pricing
- Management
- Business Development
- Sales Management
- Upselling
- POS
- Outside Sales
- Guest Services
- Night Audit
- Desktop Support
- Cash Handling
- Administrative Experience
- Help Desk
- Asset Management
- GIS
- Office experience
- Customer service
- Computer skills
- Typing
- Computer literacy
- Front desk
- Organizational skills
- Time management
Certification
- TABC, foodhandlers, 11/01/21, 11/01/22
- California fair claims certificate, 12/01/21, 12/01/22
- Texas all lines insurance adjuster license, 12/01/21, 07/01/23
- State of Michigan Non-resident Insurance Adjusting License, 03/01/22, 03/01/23
- Fire and Other Hazards Class B CDL permit
- Florida Non-resident Adjuster License, 10/01/22, 07/01/25
Additionalinformation - Typingspeed
75 wpm
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Administrative assistant/receptionist, Proficient, 05/01/22
- Recruiting, Proficient, 03/01/22
- Customer focus & orientation, Proficient, 05/01/22
- Verbal communication, Proficient, 01/01/22
- Customer service, Proficient, 05/01/22
- HR: Compensation & benefits, Proficient, 03/01/22
- Attention to detail, Proficient, 05/01/22
Timeline
Insurance Verification Specialist
AllianceRx Walgreens Pharmacy
10.2022 - 07.2024
Deployment
State Farm
10.2022 - 10.2022
Asset Management Technician
City of Weatherford
07.2022 - 08.2022
Administrative Assistant (Temporary Assignment)
City of Weatherford
05.2022 - 07.2022
Front Desk Receptionist
Fox Den Fit Club
04.2022 - 05.2022
CCA- City Carrier Assistant
United States Postal Service
01.2021 - 02.2022
Assistant Rural Carrier (ARC)
United States Postal Service
01.2021 - 06.2021
Front Desk Clerk
Best Western
04.2020 - 06.2021
Sales Support
Fastenal
01.2020 - 02.2020
Assistant Manager
El Paseo Mexican Restaurant
04.2006 - 01.2020
High school diploma -
Tarrant County College District
Associate in Arts (AA) - Kinesiology
Tarrant County College