Cheyenne Bulloch
Wichita,KS
Summary
Motivated individual with experience in customer success and project management. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Online Account Executive
Zoom Video Communications
Remote, KS
01.2022 - 02.2023
- Built and strengthened relationships with new and existing online accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
- Serviced accounts and proposed new products and services to maximize revenue.
Senior Project Manager
Cushman & Wakefield, Verizon Wireless
Remote, KS
09.2018 - 12.2021
- Managed daily facility maintenance for 450, Retail locations throughout United Sates
- Reviewed project scope, required materials and labor pricing to develop competitive bids
- Sourced and managed vendors needed to accomplish project goals
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities
- Provided management for internal personnel, contractors and vendors
Client Support Specialist
Cushman & Wakefield
Colwich, KS
08.2017 - 09.2018
- Provided excellent customer service by following up vendors, providing updates with Senior Verizon Wireless Analyst, emailing out daily reports and responding to incoming calls
- Responded to all client inquiries and asked appropriate questions to facilitate resolution
- Increased efficiency and performance by monitoring team member productivity and providing feedback
Education
Some College (No Degree) - Nursing
Butler Community College
Andover, KS 08.2016 - 08.2018
High School Diploma -
Eisenhower High School
Goddard, KS 08.2013 - 05.2016
Skills
Project Management
Customer ServiceFast LearnerTime ManagementHighly DependableTeam Bonding
Timeline
Online Account Executive
Zoom Video Communications
01.2022 - 02.2023
Senior Project Manager
Cushman & Wakefield, Verizon Wireless
09.2018 - 12.2021
Client Support Specialist
Cushman & Wakefield
08.2017 - 09.2018
Some College (No Degree) - Nursing
Butler Community College
08.2016 - 08.2018
High School Diploma -
Eisenhower High School
08.2013 - 05.2016