Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne Coulter

Pensacola,FL

Summary

Customer-focused Head Bartender with 7 years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing, and providing guidance for employees when necessary. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Head Bartender

Jacques Bar
04.2017 - 05.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

91B Wheeled Vehicle Mechanic

United States Army National Guard
05.2011 - 08.2017
  • Provided valuable input during unit planning sessions to ensure adequate resources were allocated for wheeled vehicle maintenance and repair operations.
  • Assisted in the recovery of disabled vehicles in both field exercises and actual operations to ensure minimum disruption to mission objectives.
  • Enhanced fleet readiness by performing preventative maintenance checks and services on various types of military vehicles.
  • Contributed to mission success by efficiently managing work orders for scheduled maintenance tasks on a diverse array of military vehicles.

Education

Associate of Arts - English

Hinds Community College
Vicksburg
05.2019

Skills

  • Staff Training and Supervision
  • Alcohol Safety Knowledge
  • Cash handling expertise
  • Attentive service
  • Taking inventory
  • POS System proficiency
  • Strong Communication Skills
  • Managing cash register
  • Quality Control Standards
  • Customer Service
  • Bar Equipment Maintenance
  • Social Media Marketing
  • Retaining information
  • Cost Control
  • Menu development
  • Sales and Upselling Techniques
  • Customer service expertise
  • Highly reliable
  • Outgoing Personality
  • Staff Management
  • Fast Learner
  • Teamwork and Professionalism

Timeline

Head Bartender

Jacques Bar
04.2017 - 05.2024

91B Wheeled Vehicle Mechanic

United States Army National Guard
05.2011 - 08.2017

Associate of Arts - English

Hinds Community College

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Cheyenne Coulter