Cheyenne Dailey
Springfield,MO
Summary
Versatile server and bartender with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions. Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules. Proactive animal handler always ready for diverse animal needs. Knowledgeable about nutrition, medication and differences between breeds. Maintains health of groups of animals by calmly controlling behaviors and anticipating problems. History of delivering exceptional care to animals in tropical environments. Passionate about promoting health and optimal wellness by organizing top-notch support. Carefully observe animals and coordinate with owners or senior staff to optimize care.
Overview
7
7
years of professional experience
Work History
Server
O'Reilly Hospitality Management
Springfield, United States
08.2019 - Current
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Increased sales significantly by upselling higher-end products to customers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Intern
Wonders Of Wildlife National Museum & Aquarium
Springfield, MO
06.2021 - 08.2021
- Analyzed Black Bear data to determine appropriate ways to protect wildlife ecosystems.
- Handled specimens and conducted tests according to established protocols, keeping efficient records on all experiments.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Managed facility laundry, cleaning and restocking.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Trained animals in behavioral compliance or other special routines or commands.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
Various Jobs
Dickerson Park Zoo
Springfield, MO
04.2019 - 09.2019
- Provided general cleaning of venue spaces before, during and after events.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Handled equipment, chemicals and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Optimized livestock health and reduced disease risks by applying animal husbandry expertise to optimizing care.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Educated caregivers and pet owners on animal care, nutrition and disease management.
- Observed and monitored over giraffes and peacocks for signs of illness or injury to report symptoms and overall animal health to supervisor.
Server
Darden Restaurant Group
Branson, MO
03.2016 - 08.2019
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Bachelor of Science - Wildlife Biology
Missouri State University
Springfield, MO05.2024
Associate of Arts -
Ozarks Technical Community College
Springfield, MO05.2020
High School Diploma -
Branson High School
Branson, MO05.2018
Skills
- High Energy and Stamina
- Transactions and Cash Handling
- Verbal and Written Communication
- Warm and Friendly
- Special Requests and Substitutions
- Able to Lift 30 Pounds
- Staff Training
- Cool Under Pressure
- Workflow Coordination
- Food and Beverage Service
- Cleaning and Sanitizing
- Pet Owner Advisory
- Feeding and Watering
- Food Intake Monitoring
- Animal Quarters Maintenance
- Animal Observations
- Animal Training
- Animal Exercising
- Animal Behavior Education
- Critical Thinking
- Teamwork and Collaboration
- Animal Quarters Temperature Control
- Problem Identification
- Dependable and Responsible
- Honest and Ethical
- Attention to Detail
- Habitat Education
- Human and Animal Safety
- Animal Rehoming
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- French Honor Society
- My own personal snake breeding and reptile keeping, educating, and handling
Languages
English
Native or Bilingual
French
Professional Working
Spanish
Limited Working
Timeline
Intern
Wonders Of Wildlife National Museum & Aquarium
06.2021 - 08.2021
Server
O'Reilly Hospitality Management
08.2019 - Current
Various Jobs
Dickerson Park Zoo
04.2019 - 09.2019
Server
Darden Restaurant Group
03.2016 - 08.2019
Bachelor of Science - Wildlife Biology
Missouri State University
Associate of Arts -
Ozarks Technical Community College
High School Diploma -
Branson High School
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