Cheyenne Eskew
Gay,GA
Summary
Adept at navigating high-stress situations, I enhanced customer loyalty and resolved conflicts with professionalism at Southern Charm Feed Store. Skilled in customer service and merchandise restocking, my approach led to efficient problem-solving and increased repeat business, showcasing my ability to manage time effectively and maintain composure under pressure.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Southern Charm Feed Store
03.2022 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Abeka Academy
Pensacola, FL05.2024
Skills
Merchandise Restocking
Customer Service
Cash Handling
Product Recommendations
Patience and composure
Customer Focus
Inventory Stocking
Time Management
Returns and exchanges
Professionalism
Employee Training
Honest and Dependable
Cleaning and sanitizing
Timeline
Customer Service Representative
Southern Charm Feed Store
03.2022 - 11.2023
Abeka Academy
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