Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne Floyd

Bonham,TX

Summary

Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Communicating in all aspects in life to gain the proper knowledge that is faced head on.

Overview

2
2
years of professional experience

Work History

Bartender

Texas Roadhouse
Sherman, TX
11.2022 - Current
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Greeted customers and provided excellent customer service.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Manager

North Texas Safari Park
Bonham, TX
05.2022 - 10.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.

Education

Bachelor of Science - Pyschology

Tarleton State University
Stephenville, TX
12-2023

Skills

  • Professional Appearance
  • Stress Management
  • Developing relationships
  • Time Management
  • Social-skills
  • Decision-making skills
  • Unbiased judgment

Timeline

Bartender

Texas Roadhouse
11.2022 - Current

Manager

North Texas Safari Park
05.2022 - 10.2024

Bachelor of Science - Pyschology

Tarleton State University

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Cheyenne Floyd