Cheyenne Gordon
Tucson,AZ
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Brizo
Marina Del Rey, CA
08.2022 - 12.2023
- Upsold appetizers, drinks, desserts. when appropriate.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Managed reservations, waitlists, and special requests for large parties.
- Balanced cash register at end of shift according to established procedures.
- Provided menus and answered questions about menu items and specials.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Behavioral Therapist
Autism Spectrum Interventions
Fullerton, CA
02.2020 - 12.2021
- Provided guidance and support to families, helping them better understand the needs of their children with behavioral challenges.
- Identified potential triggers that may lead to negative behaviors and provided strategies for avoiding them.
- Encouraged parents to use positive reinforcement techniques such as rewards systems for desired behaviors.
- Promoted community awareness by attending conferences or speaking engagements related to behavioral health issues.
Bank Associate
JP Morgan Chase
Anaheim, CA
01.2019 - 12.2020
- Compiled data for reports on banking activity and risk management compliance.
- Resolved customer complaints in a professional manner.
- Monitored trends in the banking industry to identify areas for improvement.
- Provided customer service by assisting with account inquiries, deposits, withdrawals and other transactions.
- Identified customer needs and recommended appropriate financial solutions.
- Utilized problem-solving skills to identify potential issues with customers' accounts and recommend solutions.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
Education
High School Diploma -
Buena Park High School
Buena Park, CA05-2019
Skills
- High-volume dining
- Dining crew workflow optimization
- Dining customer service
- Menu Memorization
- Conflict Resolution
- Table setting arrangements
Accomplishments
- certified ABA therapist
Languages
English
Professional
Cheyenne Eliese Gordon
- I am a hard worker, great listener, charismatic, and amazing at working in teams.
Timeline
Restaurant Hostess
Brizo
08.2022 - 12.2023
Behavioral Therapist
Autism Spectrum Interventions
02.2020 - 12.2021
Bank Associate
JP Morgan Chase
01.2019 - 12.2020
High School Diploma -
Buena Park High School