Cheyenne Littleton
Cartersville,GA
Summary
Experienced service manager and technician with 8+ years in truck service, brake inspection, preventive maintenance, and DOT compliance. Skilled in troubleshooting, warranty processing, and accurate repair documentation.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Service Manager/ Service Technician
Loves Travel Stop
Emerson, GA
10.2018 - 10.2026
- Assisted customers with truck service inquiries and recommended repair solutions to enhance satisfaction.
- Welcomed customers and delivered strong service support.
- Set repair appointments and arranged service bay schedules.
- Executed oil changes and tire changes to ensure customer safety and satisfaction.
- Conducted routine inspections to identify potential issues, preventing future vehicle breakdowns.
- Performed basic troubleshooting on vehicles to identify problems.
- Repaired faulty components such as motors, pumps, valves, switches.
- Maintained accurate records of service calls, repairs, and parts used.
- Recorded service calls, parts utilized, and completed work to maintain accurate service documentation.
- Checked warranty coverage and completed claim forms.
- Analyzed warranty information from manufacturers related to specific repairs or services being performed.
- Implemented safety measures during work in hazardous environments.
- Followed safety rules, shop standards, and employer service guidelines
- DTNA Certified
- Navistar Certified
- Ability & Willingness to be trained
- Mechanically Inclined
- Obtained DOT certification to ensure compliance with transportation regulations.
Education
High School Diploma -
Woodland High School
Cartersville, GA05-2018
Skills
- Brake inspection
- Vehicle inspection
- Preventive maintenance
- Repair documentation
- Warranty processing
- DOT compliance
- Fleet maintenance
- Installation and repair
- Troubleshooting
- Mechanical diagnostics
- Diagnostic software
- Parts ordering
- Service management systems
- Inventory management
- Problem solving
- Attention to detail
- Customer service
- Team collaboration
- Time management
- Multitasking and organization
- Team player mentality
- Verbal and written communication
Certification
- DOT
- DTNA
- Navistar
Timeline
Service Manager/ Service Technician
Loves Travel Stop
10.2018 - 10.2026
High School Diploma -
Woodland High School