Cheyenne Theakston
Tampa
Summary
Dedicated server with expertise in customer service and cash handling. Proven ability to enhance guest engagement and experience through effective communication and prompt resolution of concerns. An overall hard worker and very polite and respectful in the work environment.
Overview
2
2
years of professional experience
Work History
Server
Sedona Taphouse
Phoenixville, PA
11.2024 - 01.2026
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in menu knowledge, effectively communicating daily specials and recommendations to customers.
- Collaborated with kitchen staff to ensure timely food preparation and order delivery.
- Processed payments accurately using POS system, handling cash and credit transactions efficiently.
Server
Al Pastor
Exton, PA
11.2025 - 12.2025
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Resolved customer concerns promptly, enhancing overall satisfaction and loyalty to the establishment.
Server
Nudy's Cafe
Phoenixville, PA
08.2025 - 11.2025
- Delivered exceptional customer service by efficiently managing tables and addressing guest inquiries.
- Assisted in training new servers on menu items and restaurant protocols for improved efficiency.
Front Desk Associate
Crunch Fitness
Pottstown, PA
05.2024 - 08.2024
- Greeted and assisted members, ensuring a welcoming environment for all visitors.
- Managed member check-ins and inquiries, utilizing membership management software efficiently.
- Coordinated facility tours, highlighting amenities to promote membership engagement.
- Handled cash transactions and processed payments accurately at front desk.
Education
No Degree - Business/Marketing
The University of Tampa
Tampa, FL11.2029
High School Diploma -
Owen J. Roberts
Pottstown, PA05.2025
Skills
- Strong work ethic
- Customer Service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Food running
- Table bussing
- Point of sale operation
Timeline
Server
Al Pastor
11.2025 - 12.2025
Server
Nudy's Cafe
08.2025 - 11.2025
Server
Sedona Taphouse
11.2024 - 01.2026
Front Desk Associate
Crunch Fitness
05.2024 - 08.2024
No Degree - Business/Marketing
The University of Tampa
High School Diploma -
Owen J. Roberts