Cheyenne Vance
Union,MO
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
2
2
years of professional experience
Work History
Manager
Vapor World
02.2023 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Accomplished multiple tasks within established timeframes.
Education
GED -
Jefferson College
Hillsboro, MO12.2014
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer Service
- Teamwork and Collaboration
- Computer Skills
- Adaptability and Flexibility
Languages
English
Native or Bilingual
Timeline
Manager
Vapor World
02.2023 - Current
GED -
Jefferson College
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