Cheyenne Ward
Salt Lake City
Summary
Dynamic professional with a proven track record at Top Stop, enhancing customer satisfaction through exceptional service and strategic engagement. Skilled in problem-solving and time management, I streamlined inventory processes and fostered strong interdepartmental relationships, driving efficiency and reducing waste while maintaining high standards of service and quality.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Associate
Top Stop
05.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Dairy Milker
Mike Boyton
01.2013 - 01.2015
- Enhanced overall milk production by consistently following proper milking procedures and maintaining a clean work environment.
- Increased efficiency in milking operations by effectively managing time-sensitive tasks and adhering to established schedules.
- Reduced instances of mastitis in the herd through diligent observation and early detection of signs, ensuring prompt treatment.
- Assisted in calving processes for safe deliveries, providing immediate care to newborn calves to ensure their wellbeing.
- Contributed to team success by promptly identifying issues with milking equipment and coordinating repairs or replacements as necessary.
- Collaborated with farm managers on strategies for improving efficiency within dairy operations while maintaining high standards for animal care and product quality.
Education
Certificate - Union Trades
Women In Trades
Salt Lake City, UT10-2024
High School Diploma -
East High
Fortuna, CA05-2013
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Problem-solving
- Heavy lifting
- Power tool operation
- Team collaboration
- Construction site safety
- Scrap reduction
- Hazardous materials handling
- 5S principles
- Mechanical aptitude
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- OSHA 10-Hour Construction Safety and Health - Occupational Safety and Health Administration.
- MCAT 3 Women in Trades October 2024
Timeline
Associate
Top Stop
05.2024 - Current
Dairy Milker
Mike Boyton
01.2013 - 01.2015
Certificate - Union Trades
Women In Trades
High School Diploma -
East High
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