Cheyenne Ward
Shinnston,WV
Summary
Motivated and customer-focused professional with proven experience as a Sales Associate at Alpha Tint, where I developed strong customer service and communication skills while assisting clients and ensuring satisfaction with their purchases. Skilled at building positive relationships, addressing customer needs, and providing tailored solutions. In addition, my background as a lifeguard has strengthened my ability to stay calm under pressure, prioritize safety, and work effectively with people of all ages. Together, these roles highlight my ability to connect with others, provide excellent service, and thrive in team-oriented environments, making me well-suited for customer service positions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Alpha Tint
Shinnston, West Virginia
05.2023 - Current
- Assisted customers in selecting window tint options and products.
- Processed sales transactions using point-of-sale systems efficiently.
- Maintained product displays and ensured a clean sales environment.
- Educated customers on the benefits of window tinting solutions.
- Collaborated with team members to enhance customer service experiences.
- Resolved customer inquiries and concerns promptly and professionally.
- Trained new hires on product knowledge and sales techniques effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Lifeguard
City of Shinnston
Shinnston, West Virginia
05.2025 - 09.2025
- Monitored swimming area for safety and compliance with rules.
- Conducted regular inspections of pool facilities and equipment for safety hazards.
- Educated patrons on pool rules and water safety practices effectively.
- Collaborated with team members to maintain the cleanliness of the swimming area.
- Enforced safety regulations to ensure a safe environment for all swimmers.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our services.
Education
High School Diploma -
Lincoln High School
Shinnston, WV05-2025
Skills
- Customer service
- Sales transactions
- Conflict resolution
- Hospitality and accommodation
- Teamwork and collaboration
- Money handling
- Store opening and closing
- Verbal/written communication
- Client service
- Flexible schedule
- Merchandise display
- Customer engagement
- Service oriented
- Providing customer service
Certification
- OSHA Certified
- CPR and First Aid Certified
Accomplishments
- Top Student Award
Affiliations
- Reading
- Hiking
- Fitness
- Humane Society Volunteer
References
References available upon request.
Timeline
Lifeguard
City of Shinnston
05.2025 - 09.2025
Sales Associate
Alpha Tint
05.2023 - Current
High School Diploma -
Lincoln High School