Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Cheyenne Whitaker

Port Clinton,OH

Summary

Dynamic and dedicated professional with a strong work ethic, honed at Bait House River Bar, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail, while maintaining a clean and organized environment. Lifeguard certified, ensuring safety and support in high-pressure situations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Bait House River Bar
05.2024 - 06.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Lifeguard

Cedar Fair
11.2024 - 02.2025
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Dishwasher

McCarthy's Pub and Grill
04.2024 - 05.2024
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Housekeeper

The Resort at Erie Landing
05.2023 - 08.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Food Runner and Busser

Dock's Beach House
05.2022 - 08.2023
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.

Food Runner

BrickHouse
09.2022 - 02.2023
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.

Ice Cream Server

Toft's
07.2021 - 09.2021
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.

Education

Bachelor's Degree - Forensic Psychology

Tiffin University
Tiffin, OH
05-2029

High School Diploma - College Credit Plus Courses

Port Clinton High School
Port Clinton, OH
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Lifeguard certification
  • Effective problem-solver
  • Teamwork
  • Strong work ethic
  • Cleaning and sanitizing
  • Attention to detail
  • Quick learner

Certification

  • First Aid/CPR Certified

Timeline

Lifeguard

Cedar Fair
11.2024 - 02.2025

Sales Associate

Bait House River Bar
05.2024 - 06.2025

Dishwasher

McCarthy's Pub and Grill
04.2024 - 05.2024

Housekeeper

The Resort at Erie Landing
05.2023 - 08.2023

Food Runner

BrickHouse
09.2022 - 02.2023

Food Runner and Busser

Dock's Beach House
05.2022 - 08.2023

Ice Cream Server

Toft's
07.2021 - 09.2021

Bachelor's Degree - Forensic Psychology

Tiffin University

High School Diploma - College Credit Plus Courses

Port Clinton High School
Cheyenne Whitaker