Cheyenne Whitaker
Port Clinton,OH
Summary
Dynamic and dedicated professional with a strong work ethic, honed at Bait House River Bar, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail, while maintaining a clean and organized environment. Lifeguard certified, ensuring safety and support in high-pressure situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Bait House River Bar
05.2024 - 06.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Lifeguard
Cedar Fair
11.2024 - 02.2025
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Dishwasher
McCarthy's Pub and Grill
04.2024 - 05.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Housekeeper
The Resort at Erie Landing
05.2023 - 08.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
Food Runner and Busser
Dock's Beach House
05.2022 - 08.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Food Runner
BrickHouse
09.2022 - 02.2023
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
Ice Cream Server
Toft's
07.2021 - 09.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
Bachelor's Degree - Forensic Psychology
Tiffin University
Tiffin, OH05-2029
High School Diploma - College Credit Plus Courses
Port Clinton High School
Port Clinton, OH05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Lifeguard certification
- Effective problem-solver
- Teamwork
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Quick learner
Certification
- First Aid/CPR Certified
Timeline
Lifeguard
Cedar Fair
11.2024 - 02.2025
Sales Associate
Bait House River Bar
05.2024 - 06.2025
Dishwasher
McCarthy's Pub and Grill
04.2024 - 05.2024
Housekeeper
The Resort at Erie Landing
05.2023 - 08.2023
Food Runner
BrickHouse
09.2022 - 02.2023
Food Runner and Busser
Dock's Beach House
05.2022 - 08.2023
Ice Cream Server
Toft's
07.2021 - 09.2021
Bachelor's Degree - Forensic Psychology
Tiffin University
High School Diploma - College Credit Plus Courses
Port Clinton High School