Cheyle Herman
Festus,MO
Summary
Detail-oriented Administrative Assistant with extensive experience in hospital leadership support. Expertise in calendar management, records management, and financial processing enhances office efficiency. Proven skills in payroll verification, timekeeping, and communication streamline operations and improve accuracy.
Overview
43
43
years of professional experience
Work History
Administrative Assistant II
St. Louis University Hospital
St Louis, Missouri
07.2019 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Scheduled meetings, conferences, and department events across hospital offices.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Facilitated interdepartmental communication to enhance collaboration and streamline workflows.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Coordinated employee onboarding and new hire paperwork for company HR team
- Assisted with payroll data entry and timesheet verification for company employees
- Responded to employee questions about policies, leave, and HR procedures
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate the HR process.
- Prepared correspondence, reports, and meeting materials for hospital leadership.
- Processed invoices, forms, and purchase requests to ensure timely financial operations for the department.
- Processed invoices for payment using accounting software applications.
- Managed preparation and distribution of mailings for timely delivery. including sorting mail, preparing packages for shipping via courier service or postal service.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Performed administrative tasks related to payroll processing or benefit administration.
- Assisted with planning, organizing and coordinating company events.
- Monitored timekeeping records for accuracy and completeness.
Administrative Assistant
Mercy Hospital
Festus, Missouri
09.2005 - 06.2019
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Supported accurate department timecard editing and tracking in Kronos payroll system for associates, accounting, and department director.
- Processed weekly financial distributions for outside department supply requisitions, costs, and catering events.
- Completed bi-weekly and monthly financial balancing for departmental expenses and revenue to corporate accounting.
- Entered weekly external client billing codes into specific general ledger accounts to support accurate accounts payable processing.
- Delivered customer service support for patient phone line meal service orders, ensuring timely and accurate meal delivery.
- Prepared correspondence, forms, and reports using hospital office systems.
- Monitored supply orders to ensure timely delivery for hospital operations. and maintained office inventory for Mercy Hospital operations.
- Responded to phone calls and emails to provide information, facilitating effective communication within the organization.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Composed letters, memos, reports, emails, and presentations for management staff.
Sr. Financial Analyst
Great West Life & Annuity Co.
02.1997 - 04.2004
- Balanced and reported financials for general ledger accounts related to Death, Disability, and Accidental Dismemberment claims, Benefit Access Accounts, and Miscellaneous Income Accounts on a monthly, quarterly, and yearly basis.
- Prepared group reinsurance settlements and conducted financial analysis to ensure accurate financial reporting.
- Accounts payable for multimillion dollar reimbursement of claims to all drug and vision vendors, which involved problem solving, communication skills with internal and external customers.
- Monitored Positive Pay bank transactions for 115 companies daily and monthly to ensure account security and integrity.
- Bank reconciliation of medical claims on a monthly basis for four (4) major companies.
Assistant Supervisor/Accounts Receivable
Certified Vacations
03.1984 - 04.1996
- Tracked and balanced all accounts receivable for airline and credit card company invoice payment.
- Administered accounts receivable job evaluations for the department consisting of six (6) associates.
- Processed monetary refunds for external customers, coordinating with credit card companies and issuing refund checks.
- Balanced financial spreadsheet for refund department, maintained accurate records of transactions.
- Supervised data entry for travel agent payments and credit card transactions, ensuring accuracy for external customers.
- Supported supervisor with special projects to strengthen relationships with company hoteliers.
Education
Associate Credits -
Monmouth College
Monmouth, IllinoisHigh School Diploma -
Pontiac Township High School
Pontiac, IllinoisSkills
- Payroll processing
- Timesheet processing
- Timekeeping systems
- Epic- Healthtouch
- Invoice processing
- Invoice management
- Financial tracking
- Financial reporting
- Microsoft Office Suite
- Spreadsheets
- Recordkeeping
- Calendar management
- Office coordination
- Administrative operations
- Multi-task management
- Filing
- Office supply management
- Interdepartmental communication
- Problem solving
- Written communication
- Dedicated team player
- Financial reporting
Timeline
Administrative Assistant II
St. Louis University Hospital
07.2019 - Current
Administrative Assistant
Mercy Hospital
09.2005 - 06.2019
Sr. Financial Analyst
Great West Life & Annuity Co.
02.1997 - 04.2004
Assistant Supervisor/Accounts Receivable
Certified Vacations
03.1984 - 04.1996
Associate Credits -
Monmouth College
High School Diploma -
Pontiac Township High School