Cheylin Mckinzie
919 Meadow Mead Dr Allen,TX
Summary
I’m Cheylin Mckinzie, a people person through and through. Over the years, I’ve developed a strong, positive mindset—especially in tough situations—along with quick, effective time management skills and exceptional customer service. I take pride in bringing laughter and light to those around me, even in the workplace. While I take my work seriously, I believe in creating a sense of connection and belonging for everyone I meet, always leading with positivity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Chili's Restaurant
Allen, TX
07.2024 - 06.2025
- Greeted every guest with a warm welcome.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Carhop Server
Sonic
Allen, TX
01.2024 - 07.2024
- Processed payments for meals using cash registers or point-of-sale systems.
- Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
- Responded quickly to customer requests for drinks refills or additional items.
- Verified the accuracy of guest orders prior to delivery or pickup.
- Provided friendly reminders about promotional offers or upcoming events.
- Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Provided excellent customer service by addressing customer concerns promptly and efficiently.
Bagger
H-E-B Grocery
Allen, TX
09.2023 - 02.2024
- Provided excellent customer service by answering questions about products and services.
- Bagged groceries for customers quickly and accurately.
- Assisted customers with loading their purchases into their vehicles.
- Inspected produce for freshness, quality, and quantity before bagging.
- Greeted customers entering the store with a friendly attitude.
- Retrieved grocery carts from parking lot and returned to appropriate areas.
- Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.
Education
High School Diploma -
Allen High School
Allen, TX05-2025
Skills
- Customer service
- Point of sale operation
- Order processing
- Reservation management
- Conflict resolution
- Time management
- Effective communication
- Food serving basics
- Food quality assurance
- Bussing/Food running
Certification
- TABC Certification
- Food Handlers Liscense
Timeline
Restaurant Hostess
Chili's Restaurant
07.2024 - 06.2025
Carhop Server
Sonic
01.2024 - 07.2024
Bagger
H-E-B Grocery
09.2023 - 02.2024
High School Diploma -
Allen High School