Cheylo Wilcock
Las Vegas
Summary
Administrative professional with proven success in fast-paced office environments. Expertise in clerical tasks and staff support, contributing to team efficiency. Highly responsible and productive, consistently delivering results with minimal supervision.
Overview
5
5
years of professional experience
Work History
Barista
Battlefield Vegas
Las Vegas
01.2024 - 02.2024
- Prepared high-quality beverages using espresso machines and manual brewing methods.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service, assisting patrons with menu selections.
- Maintained cleanliness and organization of workstations and customer areas to create a welcoming environment for customers.
- Operated cash register, ensuring accurate and efficient transaction processing for a seamless customer experience.
- Managed inventory levels and restocked supplies to ensure smooth daily operations and meet customer demand.
Client Coordinator
Ideal Image Medical Spa
01.2023 - 08.2023
- Monitored inventory levels to maintain continuous stock availability.
- Maintained cleanliness standards compliant with regulatory requirements.
- Managed calendars and scheduled appointments for physicians and medical staff, enhancing workflow efficiency.
- Processed patient records and forms, ensuring HIPAA compliance.
- Assisted with billing and invoicing operations.
- Contributed to projects improving office efficiency, implementing productivity solutions.
- Utilized Word and Excel to streamline administrative tasks and optimize data management.
- Referred clients to appropriate team members and external agencies for treatment needs.
Administrative Coordinator
Global Logistics Services
07.2022 - 12.2022
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Assisted management with special projects to complete all tasks by deadlines.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Yard Worker
Christensen's Plant Center
03.2022 - 07.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Prepared soil for planting and sowing.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Assisted with irrigation system maintenance and repair.
Medical Assistant
Florida Institute for Reproductive Medicine
04.2021 - 12.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments and registered patients.
- Verified patient insurance coverage and collected required copayments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Hospital Corpsman
US Navy
01.2019 - 04.2021
- Updated medical records in EMR system and double-checked data for accuracy.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
- Supported medical staff in providing patient care in high-demand hospital environment.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Educated patients and families about health conditions and treatments.
- Provided emotional support to patients and their families.
- Followed all safety protocols and took necessary precautions while providing care.
- Conducted patient intake and triage procedures.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
Education
Bachelors - Marketing
Western Governors University
10-2025
Associates - Business Management
Post University
12-2023
Skills
- Salesforce and Outlook
- Microsoft Word
- Administrative support
- Client scheduling and inquiries
- Clerical assistance
- Visitor greeting
- Procedure scheduling
- HIPAA compliance
- Team collaboration
- Time management strategies
- Leadership skills
- Effective communication
- Critical thinking
Timeline
Barista
Battlefield Vegas
01.2024 - 02.2024
Client Coordinator
Ideal Image Medical Spa
01.2023 - 08.2023
Administrative Coordinator
Global Logistics Services
07.2022 - 12.2022
Yard Worker
Christensen's Plant Center
03.2022 - 07.2022
Medical Assistant
Florida Institute for Reproductive Medicine
04.2021 - 12.2021
Hospital Corpsman
US Navy
01.2019 - 04.2021
Bachelors - Marketing
Western Governors University
Associates - Business Management
Post University