Summary
Overview
Work History
Education
Skills
Timeline
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Chiara Jones

Eugene,OR

Summary

Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.

Overview

8
8
years of professional experience

Work History

Travel Sales Agent

Royal Caribbean International
Eugene, OR
11.2019 - Current
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.

Deli Department Manager

Farmlands Market
Creswell , OR
09.2016 - 10.2019
  • Negotiated with suppliers for favorable pricing and delivery schedules.
  • Worked with store owner to develop and implement standard and special menu items and deli selections.
  • Purchased products for deli department according to store product guidelines.
  • Developed and implemented systems to maintained accurate records of product costs, production and losses.


Regional Manager

Home Matters Caregiving
Portland, OR
02.2012 - 05.2014
  • Established and maintained operational standards for east portland locations.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Targeted prospects in other territories through careful research of competitor products, services and trends.

Education

High School Diploma -

Elgin High School
Elgin, OR
05.2004

Skills

  • Customer Satisfaction
  • Operational Efficiency
  • Reservations Booking
  • Travel Planning
  • Travel Itineraries
  • Rate Negotiations
  • Foreign Country Regulations
  • Team Goals
  • Client Relationships
  • Call Control

Timeline

Travel Sales Agent

Royal Caribbean International
11.2019 - Current

Deli Department Manager

Farmlands Market
09.2016 - 10.2019

Regional Manager

Home Matters Caregiving
02.2012 - 05.2014

High School Diploma -

Elgin High School

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Chiara Jones