Summary
Overview
Work History
Education
Skills
Languages
Timeline
Bartender
Chiara Rodas

Chiara Rodas

Summary

Dynamic and results-driven Lead Server at Tacos El Fluffy, recognized for enhancing customer satisfaction through effective problem-solving and attentive service. Proven ability to mentor team members and implement upselling techniques, contributing to increased revenue while maintaining a positive dining atmosphere. Committed to excellence in fine dining and customer engagement.

Offering strong interpersonal skills and dedication to providing top-notch service in fast-paced restaurant environment, eager to learn and grow in this role. Brings ability to quickly grasp new concepts in hospitality and adept at multitasking under pressure.

Overview

3
3
years of professional experience

Work History

Lead Server

Tacos El Fluffy
01.2025 - Current
  • Managed high volume dining periods with effective time management.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
  • Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
  • Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
  • Mentored new servers
  • Kept updated knowledge of menu recommending specific items according to preferences and food allergies.
  • Resolved customer complaints promptly and professionally.
  • Built strong relationships with customers, encouraging repeat business through genuine connection-building efforts.
  • Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
  • Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.

Front of House Server

Fogo De Chao
07.2024 - 09.2024
  • Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
  • Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Demonstrated strong knowledge of menu offerings, confidently answering questions and making personalized suggestions to guests.

Wine Server

Locavino
03.2022 - 08.2022
  • Participated in ongoing training sessions to stay current with industry trends and new product offerings within the wine market.
  • Ensured compliance with all relevant health codes and regulations regarding alcohol service and storage conditions.
  • Assisted management in maintaining inventory levels, accurately tracking stock and placing orders as needed.
  • Collaborated with kitchen staff to develop food pairings that complemented specific wines, enhancing overall dining experience.
  • Balanced the needs of multiple tables simultaneously while maintaining a high level of attentiveness and efficiency.
  • Educated patrons on proper wine tasting techniques, demonstrating how to fully appreciate different flavors and nuances.

Education

GED -

American School of Asunción
Asunción, Paraguay

Skills

  • Problem-solving
  • Attention to detail
  • Positive and friendly attitude
  • Responsible and trustworthy
  • Teamwork and collaboration
  • Accurate money handling
  • Conflict management
  • Customer service
  • Safe food handling
  • Fine dining experience

Languages

Spanish
Full Professional
English
Native or Bilingual
Portuguese
Limited Working
French
Limited Working

Timeline

Lead Server

Tacos El Fluffy
01.2025 - Current

Front of House Server

Fogo De Chao
07.2024 - 09.2024

Wine Server

Locavino
03.2022 - 08.2022

GED -

American School of Asunción

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