Chidoziem Amadi
Cambria Heights,New York
Summary
Accomplished Front Desk Receptionist with proven expertise in customer service and problem-solving skills honed at YMCA. Excelled in guest relations and efficient time management, ensuring a welcoming environment and swift issue resolution. Demonstrates a commitment to enhancing customer experience, with a track record of fostering positive team dynamics. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
YMCA
06.2023 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Front Desk Receptionist
LA Fitness
08.2020 - 02.2022
Education
Associate of Arts -
Queensborough Community College of The City University of New York
Oakland Gardens, NYLincoln Technical Institute - Whitestone Queens
Whitestone, NY06.2023
High School Diploma -
Martin Van Buren High School
Queens Village, NY06.2016
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Oral and writing communication
- Issue handling
- Guest Relations
Timeline
Front Desk Receptionist
YMCA
06.2023 - 01.2024
Front Desk Receptionist
LA Fitness
08.2020 - 02.2022
Associate of Arts -
Queensborough Community College of The City University of New York
Lincoln Technical Institute - Whitestone Queens
High School Diploma -
Martin Van Buren High School
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