Chih Hung Tseng
Brooklyn,NY
Summary
Administrative professional with extensive experience at New York Police Department, specializing in office management and document preparation. Demonstrated ability to enhance workflow efficiency while maintaining strict confidentiality. Proficient in Microsoft Excel and skilled in calendar management, ensuring smooth operations and effective support for staff.
Overview
26
26
years of professional experience
Work History
Principal Administrative Associate
New York Police Department-Patrol Services Bureau
New York, NY
09.2013 - Current
- Managed inventory of office supplies to ensure adequate stock levels were maintained at all times.
- Attended conferences or seminars related to job duties as required.
- Provided administrative support to staff members including scheduling meetings, completing expense reports and managing calendars.
- Organized and maintained office files, records, correspondence and other materials.
- Reviewed, edited and revised documents for accuracy and completeness.
- Developed organizational policies and procedures for efficient workflow processes.
- Maintained confidentiality of sensitive information regarding company operations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Answered incoming calls, took messages and directed callers to appropriate personnel or departments.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Senior Police Administrative Aide
New York Police Department-70th & 72nd Pcts
New York, NY
05.2007 - 09.2013
- Monitored office supply inventory and placed orders as required.
- Assisted in preparing reports and presentations for senior staff.
- Developed and maintained organizational systems for records management.
- Provided administrative support by filing and organizing key documents.
- Completed clerical duties including typing correspondence and photocopying documents.
- Executed various administrative tasks daily, including filing paperwork and typing memos.
- Organized files, developed spreadsheets, faxed reports, and scanned documents as necessary.
- Ensured data integrity by following confidentiality processes for case records.
Police Administrative Aide
New York Police Department-Intelligence Division
New York , NY
04.1999 - 05.2007
- Assisted with the preparation of reports and presentations for senior staff members.
- Responded promptly to emails sent by citizens seeking assistance from the department.
- Compiled monthly reports summarizing criminal activity within designated areas.
- Organized files, developed spreadsheets, faxed reports and scanned documents as needed.
- Performed clerical duties such as typing correspondence, photocopying documents and mailing letters.
- Handled variety of administrative tasks daily, filed paperwork and typed memos.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY01-1995
High School Diploma -
For Hamilton High School
New York, NY06-1988
Skills
- Office management
- Calendar management
- Document preparation
- Data entry
- Inventory management
- Microsoft Excel
- File organization
- Document management
- Payroll administration
- Records maintenance
Accomplishments
- 10 Year Perfect Attendance Certificate from 1999 to 2010
Languages
Chinese (Cantonese)
Professional
Chinese (Mandarin)
Professional
Timeline
Principal Administrative Associate
New York Police Department-Patrol Services Bureau
09.2013 - Current
Senior Police Administrative Aide
New York Police Department-70th & 72nd Pcts
05.2007 - 09.2013
Police Administrative Aide
New York Police Department-Intelligence Division
04.1999 - 05.2007
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
High School Diploma -
For Hamilton High School