Jessica Rodriguez
Staten Island
Summary
Results-driven professional with extensive experience in administrative support and financial management. Demonstrated success in optimizing executive schedules, developing comprehensive budget reports, and facilitating effective communication across departments to improve organizational performance.
Overview
25
25
years of professional experience
Work History
Principal Administrative Associate
Public Safety & Emergency Management
Brooklyn, NY
11.2023 - Current
- Coordinated administrative support for emergency management initiatives, enhancing operational efficiency.
- Developed and maintained filing systems to ensure accurate document retrieval and compliance with regulations.
- Assisted in preparing reports and presentations for stakeholders, improving communication of key findings.
- Managed scheduling and logistics for training sessions, optimizing resource allocation and participant engagement.
- Analyzed financial data to identify variances and recommend adjustments.
- Developed and maintained comprehensive budget reports for multiple departments.
- Assisted in the preparation of annual budgets, ensuring compliance with organizational standards.
- Monitored expenditures against budget allocations, providing timely insights on discrepancies.
- Implemented financial tracking tools to improve reporting efficiency and accuracy.
- Conducted regular reviews of financial performance against budgets, identifying areas of concern or opportunity for improvement.
- Developed a strong understanding of departmental needs, translating them into actionable plans aligned with available resources.
- Evaluated procurement needs and projected expenditures.
- Monitored contracts and analyzed expenses to facilitate financial objectives.
- Coordinated executive schedules, optimizing time management and prioritizing critical meetings.
- Streamlined communication channels between departments, enhancing collaboration and information flow.
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Coordinated events and worked on ad hoc projects.
911 Emergency Dispatcher
NYPD
Brooklyn, NY
04.2001 - 11.2023
- Coordinated emergency responses by assessing situations and dispatching appropriate units.
- Utilized advanced communication systems to maintain real-time contact with first responders.
- Monitored and analyzed incoming calls to prioritize urgent incidents effectively.
- Trained new dispatchers on protocols, systems, and best practices for efficient operations.
- Collaborated with law enforcement agencies to enhance inter-agency communication and response strategies.
- Oversaw crisis management protocols ensuring timely and accurate information dissemination.
- Conducted performance evaluations and provided feedback to improve team efficiency and accuracy.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Assisted in the implementation of new technologies and software upgrades by providing valuable feedback to IT specialists based on hands-on experience.
- Provided on-the-job training and coaching to develop new dispatchers.
Education
High School Diploma -
John Jay High School
Brooklyn06-1998
Skills
- Strong organization
- Office administration
- Scheduling coordination
- Document management
- Report preparation
- Meeting facilitation
- Multitasking and time management
- Fast learner
- Clear communication
- Team collaboration
- Office management
- Administrative support
Timeline
Principal Administrative Associate
Public Safety & Emergency Management
11.2023 - Current
911 Emergency Dispatcher
NYPD
04.2001 - 11.2023
High School Diploma -
John Jay High School