Taniesha M. Anderson
Brooklyn,United States
Summary
Strategic and results-driven Principal Administrative Associate with extensive leadership experience as a Director of Workforce Development, supporting large-scale programs, supervising multidisciplinary teams, and managing complex administrative operations within public sector environments. Recognized for strengthening organizational systems, improving service delivery outcomes, and building collaborative partnerships with city agencies, educational institutions, community providers, and employers. Experienced New York City teacher with over 8 years in the public school system. Proven ability to build strong partnerships with staff, clients, and senior leadership while ensuring operational excellence and contract compliance. Successful at building and maintaining open communication between team members, clients, and leadership. Quality-driven and proactive with understanding of contract management, program oversight, process improvement, and continuous operations. Adept in planning, directing, and maintaining continuous operations. Skilled in identifying or anticipating challenges and proactive in providing solutions. Highly effective mentor and trainer, recognized for empowering teams through coaching, accountability, and performance development to achieve sustainable results. Excellent at providing mentorship and training, and at empowering teams to achieve high performance and ongoing skill improvements by incorporating coaching, development, accountability, and recognition.
Overview
24
24
years of professional experience
Work History
Principal Administrative Associate
Department of City-Wide Administrative Services
New York, NY
05.2025 - Current
- Direct daily administrative operations, including scheduling, records management, and correspondence to executive leadership.
- Improve office processes and workflows, reducing execution time and enhancing service delivery.
- Perform complex administrative and analytical functions by preparing complex written reports, spreadsheets, and presentations to senior management.
- Generate and maintain weekly/monthly spreadsheets and analytical reports using internal databases to track and document 100+ protest submissions per testing cycle during PRS and protest period.
- Organize and streamline filing systems, ensuring timely retrieval and proper archiving of all relevant documentation for ensuring accuracy, confidentiality, and compliance with data security protocols.
- Orchestrate and distribute alert notifications and Admission Notices, coordinating candidate invitations for Protest Review Sessions (PRS), Alternative Testing (ALT’S) for candidates with Testing Accommodations and TVB Report Reading Sessions.
- Coordinate scheduling and publication of calendar placeholders for make-up exams, PRS events, and TVB Report Reading Sessions across multiple Computer-Based Testing and Application Centers (CTACs), ensuring alignment with operational timelines.
- Served as the primary point of contact for PRS and TVB Report Reading session inquiries from Protests Review Helpline and respond to high volumes of internal/public requests through designated email accounts and internal communication channels.
- Maintain and secure examinee tracking records and applications in accordance with agency and confidentiality protocols.
- Identify workflow inefficiencies to optimize and systemized process improvements to enhance operational efficiency.
Independent Freelance/Career Counselor/Coach
Brooklyn, NY
04.2022 - 04.2025
- Provided Career Counseling to various clients by incorporating methods of career exploration, researching companies of interests, mock interviewing, and resume preparation.
- Collaborated with clients, map out, refine clients career trajectory by developing/creating a resume to seek employment.
- Influenced, lead with confidence, build up, inspire, and empower clients to seek visibility to explore long-term employment.
- Planned, assess, execute complex projects, increase productivity and accountability to accomplish professional goals.
- Helped clients select and apply for educational programs to obtain the necessary degrees, credentials, and skills.
Director of Vocational Services/Senior Vocational Counselor
Praxis Housing Initiatives
New York, NY
05.2018 - 09.2021
- Managed and supervised the daily operations of four Vocational Counselors at four separate locations for Workforce programs including leadership development, client engagement, job readiness in accordance with Workforce departmental rules and regulations.
- Maximized team knowledge and productivity by effectively training, mentoring, and directing employee application of best practices and regulatory protocols.
- Provided strategic oversight for Workforce Development leadership and process improvement and efficiency of operations by recommending necessary changes.
- Provided leadership and vision direction for the Workforce team that resulted in enhanced delivery, quality, and process improvements.
- Produced quarterly reporting for all qualitative/quantitative data to OTDA (Office of Temporary Disability Assistance) funded programs
Diagnostic Vocational Evaluator
Fedcap WeCare
Brooklyn, NY
12.2015 - 05.2018
- Responsible for timely completion of comprehensive diagnostic vocational evaluations (DVE) and individualized plans of employment on behalf of participants assigned to the vocational rehabilitation program.
- Assisted and developed individuals in achieving their employment goals through assessment, referrals, vocational diagnostic evaluations, interview preparation, and career exploration.
- Managed a large case load of participants and ensured accuracy and timeliness of submissions for all vocational evaluations and individualized plans of employment (IPE).
- Assessed participants’ vocational interests, abilities, strengths, and functional limitations.
- Referred participants to the Work Experience Program (WEP) as well as appropriate jobs based on assessment results and other medical & mental health factors.
Career Counselor/Trainee
Dr. Reuben Castagno Private Practice
New York, NY
06.2014 - 07.2015
- Provided career counseling to assist clients in developing competencies to make informed choices regarding careers, educational programs, and employment opportunities.
- Completed intake and vocational assessments to gather information relevant to the client’s goals and objectives.
- Created initiatives dedicated to helping clients achieve their career goals through consumer-focused services.
- Established rapport and maintained effective work relationships with clients through regular communication via phone, in person, and electronically.
- Worked effectively in a diverse environment and demonstrated sensitivity to challenges impacting the working alliance.
Teacher
New York Department of Education
Brooklyn, NY
11.2001 - 06.2009
- Implemented a coherent, research-based curriculum, and documented all syllabi, lesson plans, assignments, rubrics and other instructional materials and methods.
- Utilized consistent school-wide methods and procedures, as well as individualized curriculum to engage students in the classroom.
- Evaluated academic achievements through data analysis of student performance
Education
Master of Science - Mental Health Counseling, Honors Graduate
Touro College
New York, NY01.2013
Bachelor of Arts - Psychology
Long Island University
Brooklyn, NY01.2001
Skills
- Strong organization
- Document management
Timeline
Principal Administrative Associate
Department of City-Wide Administrative Services
05.2025 - Current
Independent Freelance/Career Counselor/Coach
04.2022 - 04.2025
Director of Vocational Services/Senior Vocational Counselor
Praxis Housing Initiatives
05.2018 - 09.2021
Diagnostic Vocational Evaluator
Fedcap WeCare
12.2015 - 05.2018
Career Counselor/Trainee
Dr. Reuben Castagno Private Practice
06.2014 - 07.2015
Teacher
New York Department of Education
11.2001 - 06.2009
Master of Science - Mental Health Counseling, Honors Graduate
Touro College
Bachelor of Arts - Psychology
Long Island University