China Betts
Richmond,VA
Summary
Careful Wax Specialist with 2 years of experience and outstanding success at European Wax Center waxing. Creating personalized client plans and maintaining nonjudgmental, sanitary workspace. Committed to long-term customer relationships and educating clients.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Wax Specialist
European Wax Center
08.2022 - Current
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Maintained clean and sanitary workspace.
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
Window Clerk
United States Post Office
09.2012 - Current
- Resolved customer complaints or issues promptly and professionally, prioritizing customer satisfaction.
- Exceeded performance expectations regularly, leading to positive feedback from supervisors and peers.
- Efficiently processed bulk mailings for business clients while maintaining attention to detail and accuracy in pricing calculations.
- Educated customers on available services such as package insurance, tracking options, and shipping timelines.
Education
Master Esthetician - Skin Care
Lotus Professional College
Richmond, VA04.2023
Skills
- Strong customer service
- Brazilian Bikini wax trained
- Ingrown Hair Prevention
- Hygiene and Cleanliness
- Male and female waxing
Certification
- Chemical Peel, VI Peel - 2023
- Brand Product Knowledge, PCA - 2023
Timeline
Wax Specialist
European Wax Center
08.2022 - Current
Window Clerk
United States Post Office
09.2012 - Current
Master Esthetician - Skin Care
Lotus Professional College