Chinasa Dibiaezue
Richmond,TX
Summary
Reliable Treatment Coordinator with 2+ years of experience efficiently handling administrative tasks and communicating personally and effectively with patients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Orthodontic Treatment Coordinator
INDIGO Orthodontics
04.2022 - Current
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Verified patient insurance eligibility and benefits.
- Worked closely with doctor to coordinate treatment plans.
- Taking records on all new patients (panorex, ceph, intraoral photos)
- Explained and answered all questions regarding orthodontic treatment for each new patient (Including traditional braces, Invisalign, InBrace, and Dental Monitoring.)
- Communicated effectively with patients and parents to discuss treatment processes, what to expect and potential length of expected treatment.
- Evaluated needs of new patients through careful examination and review of X-rays and health histories.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Started 100+ new patients each month.
Front Desk
INDIGO Orthodontics
11.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Verified insurance and communicated coverage to staff and patients.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Processed debit and credit card and electronic check payments.
Orthodontic Dental Assistant
INDIGO Orthodontics
08.2020 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Took impressions of patients' teeth to create dental appliances, like retainers and braces.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took x-rays, photographs and impressions of patients' teeth and mouth.
Education
No Degree - Dental Assisting
UT Health
San Antonio, TX01.2021
High School Diploma -
International Leadership Of Texas - Katy Westpark
Richmond, TX07.2020
Skills
- Advising and Educating Patients
- Office Administration
- Patient Flow Management
- Personable Communication
Certification
- RDA - Registered Dental Assistant
Timeline
Orthodontic Treatment Coordinator
INDIGO Orthodontics
04.2022 - Current
Front Desk
INDIGO Orthodontics
11.2021 - Current
Orthodontic Dental Assistant
INDIGO Orthodontics
08.2020 - Current
No Degree - Dental Assisting
UT Health
High School Diploma -
International Leadership Of Texas - Katy Westpark
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