Chinemelum Nwankwo
Parkville,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Epic Ambulatory/ Inpatient Go Live Support
Computer Task Group, CTG
Virginia Commonwealth University Health , Richmond
11.2021 - 03.2022
- Physician and clinical Go-Live support resource for Ambulatory in Internal Medicine and Family Practice.
- Assisted Nurses with making appointments /Registration of new Patients
- Participated in multiple Go-Live phases.
- Walked through with end-users on effective use of hyperspace.
- Provided end-user training ,elbow to elbow and phone triage support during the Epic Go-Live phase.
- Offered assistance in implementing and developing training programs.
Inventory Specialist
University Of Maryland Medical System
22 S Green St, Baltimore MD 21201
09.2013 - 12.2018
- Interacted with doctors,nurses,patients and other co workers in friendly and knowledgeable way.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved medical supplies to different floors and operating rooms.
- Established protocols to use for inventory control and management, streamlining internal process.
Direct Support Staff
Arc Baltimore
7215 York Rd, Baltimore, MD 21212
02.2014 - 11.2017
- Monitored clients' overall health and well-being and noted significant changes.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Transported clients to and from medical appointments with safety and efficiency.
- Developed rapport to create safe and trusting environment for care.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored progress and documented patient health status changes to keep care team updated.
- Led patient or group recreational activities for enhanced patient outcomes.
- Administered medication as directed by physician.
- Assisted with daily living activities, running errands, and household chores.
- Completed regular check-ins and progress report for each client.
- Maintained clean, safe, and well-organized patient environment.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Recorded status and duties completed in logbooks for management.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Supervised daily activities and provided assistance to staff.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Education
Bachelor of Science - Biochemistry
Abia State University
Abia State Nigeria09.2007
Skills
- User Training
- Scheduling Appointments
- Customer Service Skills
- Customer Satisfaction
- Systems Implementations
- Charge Capturing
- Training Providers
- Supporting Physicians
- Emergency Service Coordination
- Inventory Procedure Documentation
- Organizational Skills
- Collaborative Team Player
- Friendly and Patient
Timeline
Epic Ambulatory/ Inpatient Go Live Support
Computer Task Group, CTG
11.2021 - 03.2022
Direct Support Staff
Arc Baltimore
02.2014 - 11.2017
Inventory Specialist
University Of Maryland Medical System
09.2013 - 12.2018
Bachelor of Science - Biochemistry
Abia State University