Chiquita Ward
Robersonville,NC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Income Maintenance Caseworker II
Pitt County Department Of Social Services
04.2022 - Current
- Gathered information via telephone, mail or in person from clients applying for assistance.
- Operated computer and imaging equipment to retrieve and enter data into electronic case records.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Determined if applicants met eligibility for public assistance programs.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Town Commissioner
Town Of Robersonville
12.2019 - Current
- Fostered climate of collaboration between general public, city manager and members of city council.
- Used public gatherings, community events and direct relations to keep constituents happy and informed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Office Assistant
Martin County Department Of Social Services
08.2019 - 04.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
Public Information Assistant
Martin County Department of Social Services
Williamston, NC
09.2015 - 08.2019
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Roanoke High School
Robersonville, NCBachelor of Science - Hospitality And Tourism Administration
North Carolina Central University
Durham, NC05.2025
Bachelor of Arts - Sociology
Elizabeth City State University
Elizabeth City, NC05.2015
Skills
- Critical Thinking
- Data Management
- Networking
- Decision-Making
- Flexible and Adaptable
- Teamwork and Collaboration
- Customer Service
- Written Communication
Timeline
Income Maintenance Caseworker II
Pitt County Department Of Social Services
04.2022 - Current
Town Commissioner
Town Of Robersonville
12.2019 - Current
Office Assistant
Martin County Department Of Social Services
08.2019 - 04.2022
Public Information Assistant
Martin County Department of Social Services
09.2015 - 08.2019
High School Diploma -
Roanoke High School
Bachelor of Science - Hospitality And Tourism Administration
North Carolina Central University
Bachelor of Arts - Sociology
Elizabeth City State University
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