Chituru Isabu

Manager/Mobile phone expert

Villa Rica

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

years of professional experience

Work History

Metro By T-Mobile

Store Manager/Mobile Phone Expert

09.2021 - 01.2023

Job overview

Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Assisted 30 plus customers per day in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Guaco Joes

Banquet Server/Bartender

03.2012 - 12.2019

Job overview

Met face-to-face with clients of diverse backgrounds to discuss specific needs and considerations, designing unique garnishes, table settings and plate displays to suit each group's theme.
Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Education

Georgia Perimeter College
Decatur, GA

No Degree

University Overview

Skills

Store Opening and Closing Procedures
Multitasking and Organization
Inventory Management

Desktops, Laptops and Mobile Devices
Venue Accommodations
Managing Reservations and Large Parties

Timeline