Dedicated professional with strong customer service skills. Experienced in optimizing guest experiences and training staff to enhance team performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Dons Seafood-Gonzales
2405 W Cabela's Pkwy, Gonzales, LA
05.2025 - 08.2025
Managed guest seating to optimize flow and minimize wait times.
Coordinated reservations and walk-ins to enhance customer experience.
Assisted in training new staff on service protocols and restaurant operations.
Communicated effectively with kitchen and service teams for seamless operations.
Crew Member
Raising Cane's
625 N Airline Hwy, Gonzales, LA, 70737
03.2022 - 08.2025
Operated fryers and grills to prepare high-quality chicken dishes efficiently.
Provided excellent customer service by taking orders and addressing inquiries promptly.
Maintained cleanliness of dining area and kitchen, ensuring compliance with health standards.
Assisted in training new crew members on operational procedures and customer service expectations.
Collaborated with team members to ensure timely delivery of food orders during peak hours.
Adapted quickly to changing priorities in a fast-paced environment, enhancing team productivity.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.