Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Barnard

San Antonio

Summary

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Overview

3
3
years of professional experience

Work History

Service Advisor

Hill Country Honda
12.2023 - Current
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Developed estimates by costing materials, supplies, and labor.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.

Express Service Advisor

Hill Country Honda
06.2023 - 12.2023
  • Performed vehicle walk-around and documented customer concerns to drive resolution.
  • Managed and prioritized work orders to optimize workflow and productivity within the service department.
  • Assisted in maintaining a clean and organized service area, contributing to a professional environment for both staff and customers.
  • Developed strong relationships with customers through clear communication and attentive listening skills.

Automotive Sales Consultant

Hill Country Honda
07.2021 - 06.2023
  • Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
  • Delivered exceptional customer service, addressing concerns and resolving issues promptly.
  • Developed strong relationships with customers for repeat business and referrals.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,

Education

Associate of Science -

San Antonio College
San Antonio, TX
12.2021

Skills

  • Experience in CDK, MyKarma, and Eleads service computer programs
  • Knowledge of submitting vehicle service claims to extended warranty & insurance companies
  • Maintain above district CSE
  • Strong Work Ethic
  • Goal-oriented mindset
  • Product Knowledge

Timeline

Service Advisor

Hill Country Honda
12.2023 - Current

Express Service Advisor

Hill Country Honda
06.2023 - 12.2023

Automotive Sales Consultant

Hill Country Honda
07.2021 - 06.2023

Associate of Science -

San Antonio College

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Chloe Barnard