Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Bata

Wichita Falls,TX

Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Overview

7
7
years of professional experience

Work History

Store Manager

Mobilelink Cricket
Wichita Falls, TX
03.2023 - Current
  • Maintained accurate records of employee performance reviews.
  • Recruited, trained and supervised new employees.
  • Established customer service standards and monitored staff compliance.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Organized promotional events to increase product awareness.
  • Created weekly work schedules for store personnel.
  • Developed sales strategies and established goals for the field sales team.
  • Boosted monthly sales and exceeded lead conversion and sales goals.

Assistant Store Manager

Ace Wireless Group
Wichita Falls, TX
02.2023 - 02.2024
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Manager

Sonic
Wichita Falls, TX
02.2017 - 10.2023
  • Ensured compliance with regulatory requirements and industry standards.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted performance reviews for team members.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Led a team of 10+ employees, ensuring high productivity and excellent customer service.

Education

Some College (No Degree) - Digital Media

Texas A&M University - Commerce
Commerce, TX

Skills

  • Store operations oversight
  • Partnership Building
  • Team Development
  • Event planning
  • Promotional planning
  • Revenue Generation

Timeline

Store Manager

Mobilelink Cricket
03.2023 - Current

Assistant Store Manager

Ace Wireless Group
02.2023 - 02.2024

Manager

Sonic
02.2017 - 10.2023

Some College (No Degree) - Digital Media

Texas A&M University - Commerce

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Chloe Bata