Summary
Overview
Work History
Education
Skills
Timeline
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Chloe Bias

Cleburne,TX

Summary

Driven professional with proven expertise in customer service and effective multitasking. Demonstrates exceptional phone etiquette and empathy, ensuring customer satisfaction and loyalty. Skilled in fostering team cooperation, directly contributing to operational efficiency. Excels in busy environments and working alone. Strives to provide exceptional service and a warm and inviting atmosphere.

Overview

1
1
year of professional experience

Work History

Hostess

Applebees Bar and Grill
06.2024 - 08.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Completed daily side work and opening and closing duties without fail.
  • Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.

Customer Service

Four Season Dry Cleaning
01.2024 - 05.2024
  • Strengthened client relationships through regular communication and excellent customer service.
  • Greeted customers with professionally and took all dry cleaning orders.
  • Accepted payment from all customers picking up their dry cleaning.
  • Handled closing duties every evening, including counting the cash and locking up.
  • Delivered all customers dry-cleaning orders and ensured that all orders were correct.
  • Answered phone calls and provided customers information regarding pricing and services provided.
  • Maintained a clean and presentable front-area for customers who came inside.
  • Worked well with a team and in a fast-paced environment.

Education

High School Diploma -

Acellus Academy
Home School
09.2024

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Detail Oriented
  • Greeting guests

Timeline

Hostess

Applebees Bar and Grill
06.2024 - 08.2024

Customer Service

Four Season Dry Cleaning
01.2024 - 05.2024

High School Diploma -

Acellus Academy

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Chloe Bias