Chloe Campbell
Cresskill,NJ
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Hostess
Stern And Bow
10.2022 - 11.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used cash registers and credit card machines to cash out customers.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered phone calls to take orders, give information and document reservations.
Nanny
A Family In Cresskill
09.2021 - 09.2022
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Built positive and nurturing environments to support child social and emotional growth.
- Assisted children with homework assignments and special projects across different subjects.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with light housekeeping duties as well as running errands.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Engaged with children on age-appropriate level.
- Assisted older siblings in tutoring younger ones by creating well-structured educational sessions focused on improving academic performance.
Education
No Degree -
Cresskill High School
Cresskill, NJ06.2024
Skills
- Food Running
- Customer Service
- Guest Complaint Resolution
- Event Planning
- Reservations Management
- Guest Engagement
- Payment Processing
- Cleaning and Sanitation
- Guest Seating
- Table Bussing
- Menu Memorization
- Positive attitude
- Phone etiquette
Accomplishments
- Elected Captain of Cresskill Varsity softball
- Elected Captain of Cresskill Varsity cheerleading
- 2x All American Nominee of the National Cheerleader Association
- Awarded a varsity letter in softball
- Awarded a varsity letter in cheerleading
- Awarded a second year varsity softball certificate
- Awarded a second year varsity cheerleading certificate
- Awarded a third year varsity softball plaque
Additional Information
- Volunteer at Valley Hospital in Ridgewood, NJ
- Raised $5,000 for two bullet proof K9 vests for the Fort Lee, NJ Police Dept
- Volunteered to decorate and provided gifts for Christmas to the less fortunate
- Volunteered to clean up the beach in Lavallette, NJ
- Walked 3 miles for ALS
- Was a sponsor for the Girls On The Run 5K
- Collected and donated clothes during hurricane Sandy
- Collected and donated hygiene products to homeless shelters
Timeline
Hostess
Stern And Bow
10.2022 - 11.2023
Nanny
A Family In Cresskill
09.2021 - 09.2022
No Degree -
Cresskill High School
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