Summary
Overview
Work History
Education
Skills
Certification
Timeline
Cashier

Chloe Chatman

Hernando ,MS

Summary

Proven to excel in customer service and cash handling, I significantly enhanced customer satisfaction and operational efficiency at Lennys Grill & Subs. Skilled in POS system operations and staff mentoring, I adeptly balanced cash drawers with supreme accuracy and trained employees, fostering a team that thrived on integrity and patience. Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Lennys Grill & Subs
08.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Associates Degree - Medical General Studies

Northwest Mississippi Community College
Senatobia, MS

High School GED - General Studies

Hernando High School
Hernando, MS
05.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Customer service excellence
  • Written and verbal communication
  • Organizational abilities
  • Cash register systems
  • Product Knowledge
  • Refunds and exchanges
  • Complex Problem-Solving
  • POS system operations
  • Staff Training
  • Inventory Management
  • Retail Merchandising
  • Promotions and Discounts Understanding
  • Reports and documents
  • Staff Mentoring

Certification

BLS Certification

Timeline

Cashier

Lennys Grill & Subs
08.2021 - Current

Associates Degree - Medical General Studies

Northwest Mississippi Community College

High School GED - General Studies

Hernando High School

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Chloe Chatman