Chloe Ford
Atlanta,Ga
Summary
Aspiring veterinarian and college freshman with a strong foundation in animal care, developed through hands-on experience in grooming and veterinary support roles. Proficient in animal handling, client communication, and assisting with various procedures, consistently delivering high standards of care that foster positive experiences for pets and their owners. Recognized for collaboration skills, adaptability, and a results-driven approach, with a proven track record of effectively working within teams to achieve common goals. Enthusiastic about advancing my veterinary knowledge through academic studies and my ongoing practical learning opportunities.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
Pet Paradise Resort
Lawrenceville, GA
06.2025 - 12.2025
- Welcomed guests and their pets, delivering friendly, high-quality customer service in a fast-paced environment.
- Checked pets in and out for daycare, grooming, and boarding services while maintaining accurate records in company software.
- Communicated clearly with pet owners about services, policies, and pet updates to ensure a positive guest experience.
- Handled phone calls, appointment scheduling, and payment processing with professionalism and efficiency.
- Coordinated with kennel, grooming, and veterinary teams to ensure smooth daily operations and timely service delivery.
- Maintained a clean, organized lobby area and upheld safety and sanitation standards.
- Resolved customer questions or concerns with empathy and strong problem-solving skills.
Front Desk Associate/Dog Grooming Assistant
Pet Laundry
Lilburn, GA
11.2023 - 06.2024
- Processed customer transactions accurately and efficiently, including cash, credit/debit cards, and other payment methods.
- Provided friendly and attentive customer service, addressing inquiries and assisting customers with their needs.
- Demonstrated product knowledge by informing customers about grooming services, pet products, and accessories.
- Maintained cleanliness and organization of the cashier area to create a welcoming environment for customers.
- Communicated effectively with pet owners to understand their preferences and address any concerns regarding their pet's grooming needs.
- Assisted groomers with tasks such as brushing, nail trimming, and expressing anal glands as needed.
- Safely and gently bathed and groomed pets of various breeds and coat types, ensuring their comfort and well-being.
Peer Leader
Parkview High School
Lilburn, GA
08.2023 - 05.2024
- Collaborated with kindergarten teacher at Camp Creek Elementary School to facilitate engaging educational exercises. Guided youth in various activities to promote their development and learning.
- Partnered with special education team at Parkview High School to enhance learning experiences for students via interactive games and activities.
- Monitored classroom environments to support teachers during scheduled breaks.
Education
High School Diploma -
Parkview High School
Lilburn, GA05-2025
Bachelor of Science - Veterinary Science
Georgia State University
Atlanta, GA05-2029
Skills
- Team leadership
- Collaborative teamwork
- Reliable work commitment
- Analytical problem solver
- Peer mentoring
- Cross-cultural design
- Time management
- Adaptability and flexibility
Timeline
Front Desk Associate
Pet Paradise Resort
06.2025 - 12.2025
Front Desk Associate/Dog Grooming Assistant
Pet Laundry
11.2023 - 06.2024
Peer Leader
Parkview High School
08.2023 - 05.2024
High School Diploma -
Parkview High School
Bachelor of Science - Veterinary Science
Georgia State University