Carey Fortmuller
Largo,FL
Summary
Personable Sales Professional with focus on propelling customer relationships to exceed sales goals and boost profit margins. Generated a increase of sales from $94,000 in 2020 to $1,200,000 in 2021.
Overview
17
17
years of professional experience
Work History
Sales Professional
Rooms To Go
Clearwater, FL
08.2019 - Current
- Gained customer base by identifying needs to deliver relevant product solutions that achieve client needs.
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Addressed customer concerns immediately and promptly resolved issues to boost client satisfaction.
- Stayed up to date on company products and services to support sales objectives.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Office Assistant
Ultimate Image Medical Center
Clearwater, FL
02.2018 - 08.2019
- Maintained business records by updating customer information.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Collected and coded various documents to prepare for filing, storage and processing.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Trained staff members to perform work activities and use computer applications.
Area Manager
Bealls Florida
Clearwater, FL
03.2016 - 03.2018
- Supervised Employees, ensuring optimal productivity.
- Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
- Implemented new processes and procedures tactfully and passionately.
- Inspected production, quality control and maintenance reports to detect and address production problems.
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
Administrative Business Partner
CCS International Circuits
Dunedin, FL
01.2008 - 02.2016
- Organized and maintained documents, files and records.
- Pitched in to help with office tasks during busy periods and staff absences.
- Managed work requests, new orders, and pricing changes while coordinating logistics to verify delivery dates.
- Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Decreased spending through strategic spending, budgeting and streamlining of operations.
Education
St Petersburg College
St Petersburg, FloridaTimeline
Sales Professional
Rooms To Go
08.2019 - Current
Office Assistant
Ultimate Image Medical Center
02.2018 - 08.2019
Area Manager
Bealls Florida
03.2016 - 03.2018
Administrative Business Partner
CCS International Circuits
01.2008 - 02.2016
St Petersburg College