Chloe Huff
New Orleans,LA
Summary
Efficient detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously while prioritizing with a high degree of accuracy. Fast learner who commits to a job so fully, winds up training the next new person filling a similar role. Highly adaptable and prepared to wear many hats.
Overview
11
11
years of professional experience
Work History
Private Nanny/Executive Assistant Support
The Butler Family
01.2021 - 02.2023
- Managed the child's academic and social well-being and calendar to synchronize with parents' schedules
- Arranged domestic and international travel for myself and the child to join parents as they traveled for work
- Supervised and delegated tasks for the maintenance of several properties
- Supported hospitality needs of parents, their managers and bandmates during meetings and events
- Filed paperwork and organized computer-based information on different platforms, like Google Drive and Trello
- Handled confidential and sensitive information with discretion and tact
School Psychology Graduate Assistant
LSUS Shreveport
08.2019 - 12.2020
- Gathered, reviewed, and summarized literature from scientific journals to assist faculty in generating reading interventions
- Assisted with the opening of a community clinic by taking inventory of old and new protocols and test kits, and by gaining insight from other universities with similar clinics
- Supported undergraduate reading tutors following protocols for specific interventions with second graders of varying reading levels
- Trained incoming graduate assistants
Front Desk Associate
Spa Atlantis
09.2017 - 08.2020
- Confirmed important personal and payment information for compliance with security and payment card industry standards
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process by recommending local dining options, entertainment and the many festivals the city has to offer
- Took reservations over phone, in person, and via computer for guests and provided confirmation information
- Maintained clean and organized front desk areas to uphold polished company image
- Answered customer telephone calls promptly and appropriately handled needs
- Trained all new front desk employees and collaborated to make a training manual for future use
Private Nanny
Nurture Nannies
01.2019 - 08.2019
- Provided developmentally appropriate activities for child
- Regularly traveled with family to help with vacation activities and childcare
- Documented small summary and time of occurrence of feedings and diaper changes in an app shared with parents due to initial feeding and digestion concerns
Psychological Tester Intern
LSU Health Sciences Center New Orleans
06.2018 - 08.2018
- Established rapport with clients and their families during intake interviews
- Administered and scored psychological tests assessing educational benchmarks, as well as mental, behavioral, social and emotional health with children aged 6 to 16
- Upheld confidentiality of records and client information, in accordance with HIPPA laws
- Collaborated with supervisor to interpret results in order write and edit diagnostic recommendations
Autism Behavior Interventionist
Autism Spectrum Therapies
01.2018 - 05.2018
- Implemented direct intervention to children with autism using practices of Applied Behavior Analysis
- Collaborated with supervisors to plan programming for clients with the goal to decrease maladaptive behaviors, while increasing social, communication and adaptive skills
- Completed required documentation and reports for compliance and treatment planning, which required data collection on children's behavior to quantitatively track children's progress in the program
Advanced Call Specialist
Crisis Intervention Center
10.2016 - 05.2017
- Used research-proven strategies in suicide prevention and crisis intervention
- Managed multi-line phone systems and provided emotional support on contract lines with behavioral health centers and universities
- Accurately and efficiently documented all client interactions, including content of calls, outcomes and other useful information for counselors who speak with the person should they call again
- Trained volunteers in the center with questions on handling calls and instant messaging
- Conducted suicide and homicide risk assessments and coordinated with local law enforcement agencies to respond to any imminent risks
- Provided referrals within the community applicable to the caller's struggles
Front Desk Receptionist
Maxfitness Baton Rouge
04.2015 - 05.2017
- Greeted and checked in existing clients or set up a tour of the facility for potential clients
- Answered phone calls and forwarded questions regarding memberships to the proper sales consultant
- Submitted bi-weekly payroll for front desk workers, sales consultants and personal trainers
- Trained incoming front desk receptionists
Cashier and Fry Cook
Raising Cane's Restaurants
07.2012 - 08.2014
- Took customer orders and to ensure their order was correct, repeated their order back to them two separate times between time of order and time of payment
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill and ensuring they were thoroughly cleaned at the end of each shift
- Cleaned, stocked, and restocked workstations
- Used kitchen equipment safely and reduced risk of injuries and burns
- Trained and assisted new kitchen staff members and cashiers
- Followed company recipes and production standards to satisfy customers, which includes storing food in designated containers and storage areas
- Cleaned and sanitized work areas and equipment
Education
Specialist in School Psychology - School Psychology (incomplete)
Louisiana State University At Shreveport
Shreveport, LAMaster of Science - Applied Psychology
University of New Orleans
New Orleans, LA07.2018
Bachelor of Science - Psychology
Louisiana State University And A&M College
Baton Rouge, LA05.2017
Skills
- Proper Phone Etiquette
- Employee Training
- Administrative Support Specialist
- Interpersonal Communications
- Appointment Setting
- Microsoft Office
- Calendar and Scheduling Software
- Resourceful Researching
- Household Management
- Executive Calendars
- Fast Learner
Timeline
Private Nanny/Executive Assistant Support
The Butler Family
01.2021 - 02.2023
School Psychology Graduate Assistant
LSUS Shreveport
08.2019 - 12.2020
Private Nanny
Nurture Nannies
01.2019 - 08.2019
Psychological Tester Intern
LSU Health Sciences Center New Orleans
06.2018 - 08.2018
Autism Behavior Interventionist
Autism Spectrum Therapies
01.2018 - 05.2018
Front Desk Associate
Spa Atlantis
09.2017 - 08.2020
Advanced Call Specialist
Crisis Intervention Center
10.2016 - 05.2017
Front Desk Receptionist
Maxfitness Baton Rouge
04.2015 - 05.2017
Cashier and Fry Cook
Raising Cane's Restaurants
07.2012 - 08.2014
Specialist in School Psychology - School Psychology (incomplete)
Louisiana State University At Shreveport
Master of Science - Applied Psychology
University of New Orleans
Bachelor of Science - Psychology
Louisiana State University And A&M College
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