Summary
Work History
Education
Skills
Timeline
Generic

Chloe Jacobs

Belvidere,TN

Summary

Dynamic and results-driven professional with extensive experience at Walmart, excelling in customer service and cash handling. Proven ability to enhance store efficiency and foster strong supplier relationships. Recognized for exceptional problem-solving skills and a commitment to teamwork, contributing to increased sales and customer satisfaction.

Work History

Cashier

Walmart
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Addressed customer needs and made product recommendations to increase sales.

Direct Store Receiver

Walmart
  • Supported team members across various departments in handling heavy merchandise or locating specific products upon request.
  • Improved store efficiency by receiving, processing, and organizing incoming shipments promptly.
  • Increased productivity with effective multitasking skills while managing multiple priorities in a fast-paced retail setting.
  • Maintained strong supplier relationships through consistent communication, feedback, and prompt issue resolution.
  • Promoted workplace safety by adhering to company protocols and guidelines during all receiving processes.
  • Contributed to increased sales revenue by efficiently managing the flow of merchandise from receiving to sales floor.
  • Created a positive working atmosphere through professionalism, teamwork, and proactive problem-solving when faced with challenges related to receiving tasks.
  • Streamlined inventory management through accurate record-keeping and timely communication with suppliers.
  • Reduced product loss by implementing proper storage techniques for perishable items and maintaining a clean work environment.
  • Provided valuable input during staff meetings regarding ways to optimize receiving processes, leading to more efficient workflows and better overall store performance.
  • Ensured accuracy in order processing by thoroughly checking invoices against received goods and addressing discrepancies immediately.
  • Maximized storage space utilization by skillfully organizing inventory based on item type, size, and demand trends.
  • Minimized waste by accurately tracking damaged or defective items and coordinating returns or exchanges with suppliers.
  • Demonstrated adaptability by quickly learning new software systems and tools for improved inventory management and tracking.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.

Education

BBA - Business Administration

Southern New Hampshire University
Hooksett, NH

Pennfoster
Online
2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Conflict resolution
  • Complex Problem-solving
  • Microsoft Programs
  • English
  • Critical Thinking
  • Computer Skills
  • Phone Etiquette
  • Time management

Timeline

Cashier

Walmart

Direct Store Receiver

Walmart

BBA - Business Administration

Southern New Hampshire University

Pennfoster
Chloe Jacobs