Chloe Jacobson
Superior,WI
Summary
Dynamic customer service professional with excelling complex problem-solving and attention to detail skills. Adept at enhancing customer experiences and ensuring compliance with regulations. Recognized for adaptability and time management skills, consistently delivering exceptional support in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Hampton Inn Canal Park
08.2023 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong verbal communication abilities.
- Learned and adapted quickly to new technology and software applications.
Sales Associate
Diamond Vogel Paint
10.2021 - 07.2023
- Operated mixing equipment to produce high-quality paint products efficiently.
- Conducted routine quality checks to ensure compliance with industry standards and specifications.
- Maintained cleanliness and organization to enhance safety and efficiency.
- Assisted in troubleshooting machinery issues, minimizing downtime during production runs.
- Demonstrated adaptability when faced with changes in project specifications or timelines, effectively adjusting processes as necessary.
Specialty Sales Associate
Target
10.2019 - 10.2021
- Delivered exceptional customer service, addressing inquiries and enhancing shopping experience.
- Educated customers on product features, benefits, and usage to drive informed purchasing decisions.
- Collaborated with team members to optimize store layout and merchandising strategies for maximum visibility.
- Assisted in inventory management, ensuring stock levels met customer demand while minimizing shrinkage.
Customer Service Associate
Walgreens
10.2017 - 04.2020
- Provided exceptional customer support, resolving inquiries and complaints efficiently.
- Worked flexible hours across night, weekend, and holiday shifts.
- Processed prescriptions accurately and efficiently, ensuring compliance with pharmacy regulations.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
Nursing
Lake Superior College
Duluth, MNSkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Complex Problem-solving
Timeline
Front Desk Receptionist
Hampton Inn Canal Park
08.2023 - Current
Sales Associate
Diamond Vogel Paint
10.2021 - 07.2023
Specialty Sales Associate
Target
10.2019 - 10.2021
Customer Service Associate
Walgreens
10.2017 - 04.2020
Nursing
Lake Superior College