Chloe Jaeger
41 Robinson Street, Shoreham,NY
Summary
Ride Attendant and H2go Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create safe and enjoyable experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Ride Attendant
Palace Entertainment
05.2023 - 08.2023
- Demonstrated flexibility by working various shifts including weekends, holidays, day shifts, or evening shifts as required by management.
- Consistently followed established procedures regarding emergency situations, ensuring the safety and well-being of all park guests.
- Contributed to a friendly workplace culture by fostering positive relationships with coworkers and displaying excellent teamwork skills.
- Developed strong problem-solving skills by addressing guest complaints and resolving disputes calmly and professionally.
- Enhanced customer satisfaction by ensuring the safety and proper functioning of all ride equipment.
- Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
- Managed daily ride operations, including queue management and rider height verification for safety compliance.
- Assisted guests with special needs by providing appropriate accommodations, making their visit enjoyable and memorable.
- Gained expertise in operating multiple types of amusement rides while adhering to strict safety guidelines set forth by the company.
- Participated in emergency evacuation drills, ensuring preparedness in case of incidents or natural disasters.
H2Go Attendant
Palace Entertainment
05.2022 - 08.2022
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Managed scheduling conflicts efficiently, minimizing wait times for patrons during peak hours.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Scanned fast pass bands for VIP members of the park.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Greeted customers and offered them assistance.
- Promptly responded to all requests for assistance.
Education
High School Diploma -
Shoreham-Wading River High School
Shoreham, NY06.2025
Skills
- Guest Relations
- Preventive Maintenance
- Safety awareness
- Mechanical understanding
- Emergency Preparedness
- Customer Service
- First Aid Training
- Flexible Schedule
Certification
- CPR Training - May 2023 - May 2025
Languages
Spanish
Limited Working
Timeline
Ride Attendant
Palace Entertainment
05.2023 - 08.2023
H2Go Attendant
Palace Entertainment
05.2022 - 08.2022
High School Diploma -
Shoreham-Wading River High School
- CPR Training - May 2023 - May 2025
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