Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloe Kim

Tuscon

Summary

Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

La Toscana
10.2023 - 08.2024
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table allocation for efficient service.
  • Coordinated with kitchen and waitstaff to ensure smooth dining experiences.
  • Assisted in training new host staff on operational procedures and customer service standards.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Took and packed to-go orders by phone/outside services (ex:DoorDash)
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.

Pool Attendant

Terra Linda Community Pool
04.2022 - 08.2024
  • Monitored pool area to ensure safety and compliance with health regulations.
  • Assisted patrons with inquiries, providing excellent customer service and support.
  • Trained new staff on operational procedures and safety standards for pool management.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Executed sales of day passes and season passes to enhance customer access.
  • Handled phone calls with professionalism, addressing customer needs and providing accurate information.

Education

High School Diploma -

Marin Catholic High School
Kentfield, CA
08-2024

Skills

  • Customer service
  • Strong multitasking
  • Active/quick learner
  • Reliable
  • Adaptable
  • Composure in high-pressure situations

Timeline

Restaurant Hostess

La Toscana
10.2023 - 08.2024

Pool Attendant

Terra Linda Community Pool
04.2022 - 08.2024

High School Diploma -

Marin Catholic High School